Summary
Responsible for the investigation, evaluation, negotiation and disposal of all assigned, insured and claimant, auto property damage claims, including suits, pursuant to Regulation 64.
Essential Duties & Responsibilities
- Initiate the relevant investigation required upon receipt of new losses
- Obtain statements from all parties involved, either written or verbal
- Make coverage and liability determinations based on appropriate investigation
- Ensure proper evaluation, valuation of damages, and reserving of assigned claims
- Review estimates, complete total loss valuations
- Handle property damage related subrogation matters
- Negotiate with insureds and claimants, or their legal representatives
- Communicate with all clients to achieve optimal customer satisfaction while in compliance with Regulation 64
- Document all activities on the claims notepad
- Maintain a diary on all files
Other Duties
- Adhere to HIC policy and procedures
- Follow supervisory instruction
Qualifications
- Proficient in Regulation 64 and the Vehicle and Traffic Laws (VTL).
- Understand liability, comparative negligence and how to apply it.
- Strong negotiation skills.
- Proficient in handling auto property damage claims.
- One-year experience investigating and negotiating comparative negligence auto property damage claims.
- Computer literacy.
Requirements:
- Must be a New York State resident.