Property Management Admin / Bookkeeper

About Us:
We are a family-owned Property Management business located in Lowell, MA seeking a highly organized and detail-oriented Office Administrator to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our office by performing administrative tasks, providing exceptional customer support, and maintaining effective communication. This position requires a proactive individual who can handle multiple responsibilities while maintaining a professional demeanor.

Position Overview:
We are seeking a reliable, highly organized, and detail-oriented Property Management Administrator to support our daily operations. This role is essential in ensuring smooth communication between tenants, staff, and vendors.

Key Responsibilities:

• Manage daily office operations, including scheduling appointments, coordinating maintenance requests and complaints, collecting and recording rent accurately.
• Process new tenant applications and perform credit / background checks
• Maintain and organize office and tenant files, ensuring all documents are accurately filed and easily accessible.
• Liaison with other offices and support facilities such as Section 8, CTI, state and local housing authorities
• Provide excellent customer service by addressing inquiries and resolving issues promptly.
• Ability to work independently and part of a team.
• Perform clerical duties such as typing, proofreading documents, and preparing documents and any other misc. duties involved with daily office operation.
• Maintain office supplies inventory and place orders when necessary.
• Bookkeeping, Accounting, Expense tracking

Skills

• Strong time management skills with the ability to prioritize tasks effectively.
• Excellent customer support skills, demonstrating professionalism in all interactions.
• Proficient in clerical duties, including typing speed and accuracy.
• Strong proofreading skills to ensure accuracy in all written communications.
• Exceptional organizational skills with attention to detail to maintain an orderly workspace.
• Proficient in Microsoft Word, Excel, and other Microsoft suite applications

**Valid license required**

**Must be able to pass a background check**

Schedule:

24-32 Hours / week

**No nights or weekends**

Pay: $18.00 - $25.00 per hour

Expected hours: 24.0 – 32.0 per week

Benefits:

• Paid time off

Experience:

• Office Administration: 2 years (Preferred)

Work Location: In person