Property Management Administrative Assistant

About the Position

Are you organized, dependable, and looking for an opportunity to build a long-term career in residential property management?

We are seeking a Property Management Administrative Assistant to support our Client Services Manager in the day-to-day administration of a portfolio of single-family and small multi-family rental properties.

This position is primarily an administrative support role. You will help keep communication, documentation, scheduling, and operational tasks organized while gaining valuable hands-on experience in residential property management.

Prior residential property management experience is strongly preferred, as we are looking for someone who can contribute quickly while continuing to learn and grow within the organization.

For the right person, this position provides a clear path for growth into higher levels of responsibility as skills, knowledge, and experience develop.

What You'll Do

• Provide administrative support to the Client Services Manager
• Assist with owner, resident, vendor, and applicant communications by phone and email
• Help coordinate maintenance requests, vendor scheduling, and follow-up
• Assist with lease renewals, notices, rent collection follow-up, and related administrative tasks
• Maintain organized electronic files, records, and documentation
• Track deadlines and assist with operational follow-through
• Prepare reports, correspondence, and routine communications
• Assist with property inspections and field-related activities, as needed - reliable transportation is required for field activity and/or business errands
• Participate in team meetings and training sessions
• Learn company systems, procedures, and best practices to prepare for increased responsibilities and future advancement opportunities

What We're Looking For

• Strong organizational skills and attention to detail
• Professional written and verbal communication skills
• Ability to manage multiple priorities and meet deadlines
• Positive attitude and willingness to learn
• Dependable follow-through and strong accountability
• Professional customer service skills
• Comfortable working in a team environment
• Proficiency with email, spreadsheets, and general office software
• Desire to build a long-term career in residential property management

Preferred Qualifications

• 1+ years of residential property management experience (single-family or multi-family strongly preferred)
• Leasing experience
• Real estate experience
• Administrative support experience
• Customer service experience
• Basic accounting or bookkeeping knowledge
• Experience with property management software is a plus

Compensation & Benefits

• $18.00 - $23.00 per hour, depending on experience and qualifications
• Full-time position (40 hours per week) - this is not a remote position
• Performance-based bonus opportunities after successful completion of the introductory period
• Paid Time Off (PTO)
• Ongoing training and professional development
• Advancement opportunities for individuals who demonstrate strong performance, reliability, and leadership potential

Schedule

• Monday through Friday (8:30am - 5:30pm)
• Occasional after-hours or emergency maintenance response/dispatch rotation shared among team members

Why Join Our Team?

We are a long-established residential property management company serving owners and residents throughout the Austin area.

Our company is built on professionalism, accountability, customer service, and long-term relationships. We believe in supporting our team members, promoting from within, and providing opportunities for growth based on performance and demonstrated ability.

We are not looking for someone who simply wants a job. We are looking for someone who wants to become an important part of a Team, contribute to our collective success, and build a meaningful career in the property management industry.

If you're looking for a stable position where your work matters, your reliability is appreciated, and your growth is supported, we'd like to hear from you.

Pay: $18.00 - $23.00 per hour

Benefits:

• Paid time off
• Professional development assistance

Application Question(s):

• How many years of residential property management, leasing, real estate, or related experience do you have?
• What property management software, CRM systems, or accounting software have you used?
• What interests you about residential property management?

Work Location: In person