Property Management Portfolio Administrator (In-Office Maintenance Focus)

Maintenance Portfolio Office Manager

Residential Property Management

About the Role

We are a growing residential property management company seeking an experienced Maintenance Portfolio Manager to support our maintenance operations across a diverse portfolio of residential properties.

This role is not entry-level and not a general office position. We are specifically looking for someone with prior residential property management experience who understands maintenance workflows, vendor coordination, and the urgency required to support tenants and owners effectively. The ideal candidate will have experience working in an office setting.

This position is an in-office, Monday through Friday, 8:30 to 5:30. Hybrid and remote work is not available.

If you have not worked in residential property management before, this role will not be a good fit.

Required Experience & Qualifications (Non-Negotiable)

Please apply only if you meet ALL of the following:

• Minimum 3 years of residential property management experience
• Direct experience coordinating maintenance requests and vendor workflows
• Experience using property management software (AppFolio strongly preferred but not required)
• Strong administrative and organizational skills
• Ability to manage high volumes of work orders while maintaining accuracy and professionalism

Applications without residential property management experience will not be considered.

Key Responsibilities

• Coordinate and track maintenance requests across a portfolio of residential properties
• Assign, monitor, and follow up on work orders to ensure timely completion
• Communicate professionally with tenants, vendors, and internal team members
• Maintain accurate records, notes, and documentation within property management software
• Assist with vendor compliance, invoicing, and follow-up
• Support maintenance managers by keeping workflows organized and on track
• Identify bottlenecks, overdue items, and process improvements

Skills & Attributes for Success

• Highly organized and detail-oriented
• Comfortable working in fast-paced, high-volume environments
• Confident communicator (written and verbal)
• Strong follow-through and accountability
• Ability to prioritize effectively without constant supervision
• Experience working within established systems and processes

Work Schedule & Compensation

• Full-time position, Monday through Friday 8:30 am to 5:30 pm
• Compensation: $55,000 to $65,000
• Benefits: Health insurance, Parental leave, 401(k), 401(k) matching, Paid time off, Vision insurance, Health savings account, Dental insurance, Flexible spending account

Why This Role Exists

This position plays a critical role in keeping maintenance operations running smoothly. The right candidate will bring prior industry knowledge, take ownership of their responsibilities, and contribute to improving efficiency across our portfolio.

How to Apply

Qualified candidates will be asked to complete screening questions regarding their property management experience and software proficiency. Please answer all questions honestly.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Application Question(s):

• Which property management software have you used?
• This is not an entry-level role. Are you comfortable managing a high volume of maintenance activity independently?
• Have you directly coordinated maintenance work orders and vendors in a property management role? If yes, has that coordination been in the maintenance field or in an office setting?

Experience:

• Residential Property Management: 3 years (Required)
• property owner AND tenant customer service: 1 year (Required)
• team management: 1 year (Required)

Ability to Commute:

• Salt Lake City, UT 84115 (Required)

Work Location: In person