Property Manager

Description:

Sharpline Equity is a well-established multifamily operator experiencing exciting growth, with over 1200 units under management. The community has undergone significant upgrades to deliver an excellent product and experience to all residents. At Sharpline, we utilize cutting-edge technology to empower our Senior Property Managers to create a top-of-the-line community experience.

The Senior Property Manager will oversee the day-to-day operations of multiple multifamily properties within the portfolio, ensuring smooth onsite management, tenant satisfaction, and financial performance. This role will manage on-site teams, develop operational strategies, and collaborate closely with the Vice President of Asset Management and the Vice President of Field Operations to align property management activities with broader company objectives. The Senior Property Manager will serve as a key leader in the organization, balancing team oversight, tenant relations, and property performance.

This is an exciting opportunity to join a growing team with a modern approach to property management and ownership.

Key Responsibilities:

Leasing and Resident Relations:

• Handle leasing inquiries, conduct property tours, and assist prospective residents with the application process.
• Foster positive relationships with current residents, addressing their concerns, and ensuring their needs are met in a timely manner.
• Coordinate move-in and move-out processes, including conducting inspections and ensuring proper documentation.

Delinquency Management:

• Proactively communicate with residents regarding rental payments, delinquencies, and payment plans.
• Follow up on outstanding balances, implement appropriate actions, and escalate as necessary.
• Collaborate with the property management team to minimize delinquency rates and ensure timely rent collection.

Training and Development:

• Participate in extensive training programs to develop a comprehensive understanding of property management practices.
• Gain proficiency in leasing procedures, property management software, rental property finances, real-time communications software, and closing techniques.
• Continuously update knowledge and skills to adapt to evolving industry standards and best practices.

Administrative Support:

• Assist with lease preparation, renewal processing, and maintenance work order coordination.
• Maintain accurate resident records, lease files, and financial documentation.
• Generate regular reports related to leasing, occupancy rates, and delinquency status.

Requirements:

Qualifications and Skills:

• Strong customer service background with a genuine passion for creating exceptional resident experiences.
• Excellent communication and interpersonal skills, both written and verbal.
• Ability to multitask, prioritize responsibilities, and meet deadlines in a fast-paced environment.
• Detail-oriented with strong organizational and problem-solving abilities.
• Proficiency in using property management software and Microsoft Office Suite.
• Experience in hospitality and people-facing customer service are strongly encouraged to apply.
• Combine your passion for hospitality with your skills in property management to create a rewarding career.