Property Manager

Location: Sarasota, FL
Job Title: Property Manager
Reports To: Regional Property Manager

PERSONAL CHARACTERISTICS:

The following attributes are desirable for job success: ability to bookkeeping experience, ability to communicate effectively, safety conscious, ability to asset yourself, preference for detail work, ability to work well under pressure, self-motivation and self-direction, ability to work with/without direct supervision and the ability to become a team leader.

SUMMARY OF FUNCTIONS:

Responsible for conversion of telephone and walk-in prospects to leases, resulting in maintained and increased occupancy, and the inherent responsibility to effectively communicate to existing residents and establish a successful renewal ratio.

Responsibility for weekly/monthly reports to include receiving and posting of rents, with additional responsibility to assist the On-site manager with the coordination of day-to-day activities of the development. The expectation is to maintain an organized office clerical, filing and record keeping systems. Identify and strive to meet the resident’s needs.

MAJOR DUTIES AND RESPONSIBILITIES:

Duties may include, but are not limited to:

Personnel and Staffing

• Responsible for on-site employees, including but not limited to:
• Assisting with selection of new employees
• Review Staff Welcome Packet/On-boarding Information
• Staff Training
• Directing/Delegating
• Supervision
• Maintaining Incident files
• Annual Evaluations
• Payroll Reporting
• Enforcing dress code and safety awareness
• Separation

Marketing

• Respond effectively to telephone inquiries to generate prospective resident visits to the property. Maintain a call to show ratio of at least 65%.
• Show and demonstrate apartments, utilizing sales skills to demonstrate market ready product and availability to close prospects.
• Follow-up with prospective residents.
• Monitor telephone and walk-in traffic at property via welcome cards and traffic logs.
• Walk model tour route and opens models daily to ensure quality presentation.
• Obtain lease information and complete lease applications. Conduct required credit and
• reference checks. Set up and maintain lease files.
• Conduct periodic market surveys, as requested.
• Encourage resident retention by contacting all residents on renewal report that are not currently on lease.

Lease Administration:

• Perform move-in inspections with new residents.
• Input daily activity on daily and vacancy reports.
• Frequently inspect buildings and grounds, record deficiencies, and take action to improve the general appearance of the property and its deferred maintenance needs.
• Analyze maintenance operations with a view to cost reduction.
• Obtain estimates for major repairs or improvements and submit the same for the property manager to review.
• Study ways to improve contracted services such as trash removal, air-conditioning, swimming pool maintenance, exterminating, laundry services, etc.
• Know, understand and adhere to the approved annual operating budget for the property.

Assist with resident relations:

• Prepare and process resident service requests.
• Address and resolve resident problems and complaints concerning rent payments, service requests, etc.
• Preparation resident newsletters and activities
• Planning of community activities and events

Accounting policies and procedures:

• Collect, record & deposit rental payments, application fees, security deposits, etc.
• Maintain account records and journals and make bank deposits.
• Help to prepare weekly and monthly reports as required.
• Help to prepare legal action for evictions, as necessary.
• Keep declining budget analysis in accordance with the company’s procedures.
• Review monthly accounting statements prepared by the home office for accuracy.
• Analyze by line items between amounts budget and actual results.
• Prepare vacancy reports, monthly management reports, and any other report necessary to keep the property manager informed of activity on the property.

Supervisory responsibilities
Responsibilities for the direct oversight and management of the property and staff. These responsibilities include being “on call” 24 hours with property cell phone, managing and delegating staff for maximum performance of their respective job functions.

Organizational Relationships:
Supervises and schedulesmaintenance and on-site personnel. Works with Regional Property Manager, administrative divisionstaff, staff members of other developments, outside vendors and service providers.

Amount of Overtime: Limited to needs of property.

Physical requirements: Must be able to perform the physical functions of the position, which may include, but are not limited to: ability to walk property, including 4 flights of stairs, to complete physical inspections, deliver resident communications, and show apartments. Be able to effectively communicate with residents, staff, supervisors, vendors, etc. Must be able to lift a minimum of 60 lbs. to facilitate vacuuming, moving office furniture & lifting of supplies as needed.

Experience: Two years of related business.

Education: College degree preferred.

Minimum Qualifications:

• Five years successful experience managing tax credit properties, conventional rental properties and/or HUD assisted multifamily housing.
• Good planning and organizational skills, including the ability to manage multiple tasks and complete assignments within established timeframes.
• Strong interpersonal and communication skills and ability to work well with others.
• Ability to work effectively in a team environment with minimal direct supervision.
• Computer literate, with experience in windows-based systems.
• Ability to operate office equipment such as copier, fax, computer, typewriter, calculator, and telephone.

Job Type: Full-time

Pay: $23.00 - $27.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Experience:

• Property Management: 3 years (Required)
• LIHTC: 3 years (Required)

License/Certification:

• Driver's License (Required)

Ability to Commute:

• Sarasota, FL (Required)

Work Location: In person