Property Manager

Please Read Before Applying:

This position requires someone who is highly tech savvy and comfortable using modern technology on a daily basis. Candidates must be proficient in operating a smartphone, sending and responding to emails in a timely and professional manner, and managing frequent text message communication throughout the day.

Applicants should also be comfortable learning and using multiple software platforms and mobile applications related to property management, scheduling, inspections, messaging, and team communication. The ideal candidate is resourceful, quick to learn new systems, organized, and able to efficiently multitask between apps, messages, and tasks without constant supervision.

Please note that this role is heavily communication and technology based. Strong smartphone, email, and app navigation skills are required to succeed in this position.

Full Job Description

About the Company:

Boutique vacation rental company managing Airbnb’s in South Orange County seeking property manager to oversee daily operations and guest reservations.

Please note: this is a remote position requiring daily commute to different properties between San Clemente to Newport Beach. Out of area applications will not be considered. Additionally, active licensed real estate agents will not be considered.

Responsibilities/Duties:

• Oversees tasks pertaining to guest reservations (scheduling door codes, community access, sending check-in instructions, guest communication).
• Processing reservations, taking payments and inputting into reservation system, sending rental contracts/ensuring they are fully executed and returned within 24-hours.
• Assisting with bookkeeping (tracking and entering deposits, entering expenses, managing accounts payable/receivable)
• Communicate and interface with guests – providing property information, assisting with guest needs.
• Taking guest/homeowner telephone calls; cell phone will be used as the default to the business line.
• Coordinate and assist with scheduling property maintenance.
• Performing property inspections (going to properties during check out to inspect cleaners and ensure no damage to the property from previous guests).
• Assisting with various tasks pertaining to properties (restocking the homes, shopping for replacement items).
• Assist with vacation rental set up (shopping for furniture/supplies, coordinating maintenance/repairs, property staging, etc.)
• Create and revise systems and checklists, operational efficiencies, and strategic ideas.
• Assist with other tasks and duties as assigned by manager.

Requirements:

• Excellent computer skills; must have knowledge of utilizing a software database to process information.
• Comfortable with basic accounting, ledgers, income statement and MS Excel.
• Excellent verbal and written communication skills.
• Strong organizational skills with the ability to multitask and prioritize tasks effectively.
• Ability to handle conflict management situations professionally and calmly.
• Works independently and shows leadership and confidence.
• Prompt telephone availability (the type of person who responds to texts and calls immediately).
• Available 5-6 days per week including evenings, weekends and holidays.
• Must have a reliable vehicle.
• Valid driver’s license.
• Must reside in South Orange County (cities south of Costa Mesa).

Preferred Qualifications:

• Previous experience in hospitality (i.e. front desk, guest services, night audit), property, or facility management.
• Prior bookkeeping experience.
• Bachelor’s degree.

South Orange County Candidates Only (south of Costa Mesa)

Job Type: Part-time

Pay: $25.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Application Question(s):

• Please explain your knowledge of websites such as Airbnb and VRBO, and any specific experience you have with these sites.
• How often do you check your phone in a 30 minute period?
• Please explain your experience in a customer facing role.
• What is your availability to work evenings, weekends, holidays or be on call during these times for work?
• Are there any limitations to being available after hours or on weekends and holidays as needed?
• Are you able to drive between San Clemente to Newport Beach for work?

Education:

• High school or equivalent (Required)

Work Location: On the road