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Property Manager - Fort Worth Residential Community

Core Responsibilities:

  • Demonstrates highest standards of personal and professional integrity adheres to company’s policies and procedures and complies with applicable laws, government rules, and regulations.
  • Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues.
  • Manage and oversee maintenance team along with the maintenance manager including turnover scheduling, contractors, work order review, and general oversight/supervision.
  • Strives to make the living experience, particularly the first and last impressions, of the highest quality.
  • Handles resident concerns and requests with a positive customer service attitude to ensure resident satisfaction with management.
  • Communicates with tenants regarding any property events that may cause disruption within the community. Makes periodic inspections with current residents. Makes courtesy calls with recent move-in/move-outs.
  • Ensures efforts are made toward the property being leased to the fullest capacity and in accordance with budget guidelines and goals.
  • Continually monitors and analyzes traffic, conversion ratios, renewal information, and marketing data.
  • Demonstrates the ability to understand financial goals and operate assets in owners’ best interests.
  • Maintains accurate records of all community transactions (i.e. rent rolls, delinquency reports, move-ins/move-outs, etc.).
  • Ensures that all rents, late fees, and check charges are collected, posted, and deposited in a timely manner.
  • Maintains community appearance and ensures repairs are noted and completed. Ensures models and market-ready apartments are walked on a regular basis and communicate any service-related needs to maintenance.
  • Other duties as assigned.

Requirements:

  • High School diploma or equivalent required; Bachelor’s degree preferred.
  • Two years of experience in Property Management or other relevant work experience.
  • Problem-solving skills, ability to collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action.
  • Ability to serve on-call, as scheduled or as necessary.
  • Competence in personal computer skills, keyboard, internet search, math, Microsoft Office Suite including Word, Excel, and Outlook as well as community software applications
  • Participate in training in order to comply with new or existing laws.
  • Present self in a neat, clean and professional manner at all times throughout the workday and/or whenever present at the community.
  • Bilingual, a must (Spanish)
  • Resman experience, a plus

Job Type: Full-time

Pay: $25.00 - $30.00 per hour

Ability to Relocate:

  • Fort Worth, TX 76103: Relocate before starting work (Required)

Work Location: In person

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