Psychiatric Services Care Team Nurse (LPN/RN)

Northwest Human Services is a non-profit leader in providing advocacy, quality healthcare and social services in Marion and Polk counties since 1970. We are a mission focused organization providing compassionate and professional medical, dental, psychiatry, mental health, and wraparound services for those in our community who need it most - uninsured individuals, families, the homeless, and migrant workers. As a Community Health Center we value a culture of equity, diverse perspectives, and life experiences. Our organization embraces innovation, collaboration, and work-life harmony.

PSYCHIATRIC SERVICES CARE TEAM NURSE (LPN/RN)

Location: West Salem Clinic | 1233 Edgewater Street NW, Salem OR 97304

Job Status: Full-Time | Monday - Friday | 8:00 am – 5:00 pm

We are hiring an LPN/RN to provide practice management support, direct care, and work as an extended provider to support patients in between visits with their provider.

YOUR ROLE:

As our Psychiatric Services Care Team Nurse, you will work in collaboration with other care team members to address patient’s psychiatric needs and works closely with the Primary Care Provider, the Psychiatric Care Provider, the Psychiatric Intake Coordinator, and the patient's care team. You will oversee the respective provider’s assigned patient panel by directing and facilitating care to support the patient and incorporating the nursing process: assessment, planning, intervention, and evaluation.

SPECIFIC DUTIES:

• Demonstrates cognitive ability to accurately observe, analyze, and interpret general and technical data both verbal and written, and to accurately communicate this information. Recognizes abnormal and critical clinical findings and takes appropriate action including notifying the provider. Takes responsibility for the facilitation and coordination of medication management as prescribed by the Psychiatric team. Coordinate services involving the PCP as needed, for example, scheduling follow-up appointments to ensure continuity of care.

• Participates in the ongoing management of patients with mental health diagnoses, as designated by and in consultation with the Psychiatric Provider. Communicate with patients in person and over the telephone regarding issues concerning the management of their mental health diagnosis, coordination of treatment plans/changes, as well as coordination of services. Includes follow-up with the patient when indicated. Providers care via telephone or in-person appointments for reassurance and to monitor for side effects until future appointments with their prescriber, for example starting a new medication.

• Demonstrates strong critical thinking skills, able to maintain composure during challenging events, able to de-escalate clients and can problem solve effectively. Is a resource to the support team, proactively responds to clients in crisis in the lobby if a Behaviorist team member is unavailable, deescalating the situation and making a safety plan if needed. Communicates effectively in a professional manner with clients, staff, and providers updating the team of a change in client presentation.

• Huddles throughout the day with psych providers and Psychiatric Services Care Team Medical Assistants, identifies deficiencies in workflow, and proactively collaborates with the entire care team to problem solve. Performs point-of-care testing such as collecting lipids and A1C lab values including entering into NextGen. Performs ECG testing when needed.

• Manages the Psychiatric Care Team Inbox, making telephone calls to patients or others as needed. Directs and delegates to the care team when necessary.

QUALIFICATIONS:

• LPN or RN License issued by the Oregon State Board of Nursing. Experience in Behavioral Health is a plus.
• 2+ years Nursing experience required.
• Experience working with Psychiatric Services/patients is required.
• Experience or demonstrated ability to coordinate and integrate services, and work as a team member.
• Demonstrated ability to perform the competencies required of a Qualified Mental Health Professional/LPN/RN according to the Oregon Administrative Rules for Mental Health Programs.

SUMMARY OF BENEFITS: Our Agency strives to provide a benefits program that is comprehensive and competitive within our industry.

• Health Insurance Plans – Medical, Dental, Vision
• Group Life: Short-Term & Long-Term Disability 100% paid by employer
• 403(b) retirement plan with 2% of employer contribution and up to 3% employer match
• Flex Spending Account
• PTO - 10 hours a month for FT positions 40 hrs./wk. up to 20 hours monthly as your tenure grows
• 7½ paid holidays each year + 2 paid floating holidays for PT positions
• Continuing Education & Training Benefits
• Employee Healthy Living Program – Gym Membership & Smoking Cessation

Northwest Human Services sites are eligible for various Provider Incentive Programs through the Oregon Office of Rural Health and National Health Service Corps loan repayment and scholar programs as well as the Rural Practitioner Tax Cred. For more information check out the Office of Rural Health, National health Service Corps, and Public Service Loan Forgiveness websites. NWHS sites have a Primary Care HPSA Score of 18, Dental score of 19, and a Mental Health score of 22.

Why Join NWHS?

At NWHS, your work matters! Join a mission-driven organization dedicated to improving the health and well-being of underserved and resilient communities. Be part of a compassionate, forward-thinking team that values collaboration, inclusion, and innovation in delivering exceptional services and community support.

TO APPLY:

To join our team please visit our website: Employment (northwesthumanservices.org)

For more information, contact the HR/Recruiting Department at: HR@nwhumanservices.org | 503.588.5828

All candidates who receive a written offer of employment will be required to undergo a criminal records check.

Equal Opportunity Employer | We celebrate diversity and are committed to creating an inclusive environment for all employees.

Community | Compassion | Commitment | Integrity

Working together to empower individual to improve their health, well-being, and safety.