Job Description:

Care Coordinator – Psychiatry

Indianapolis, IN
Department: CCBHC
Employment Type: Full-Time

Help Individuals and Families Navigate the Path to Wellness

Are you passionate about helping individuals connect to the services and resources they need to live healthier, more stable lives?

As a Care Coordinator with Adult & Child Health / Brightli, you will play a key role in supporting individuals receiving behavioral health and substance use treatment. You’ll work closely with clients, families, clinicians, and community partners to coordinate services, remove barriers to care, and help clients achieve meaningful progress in their recovery and overall wellbeing.

If you enjoy building relationships, connecting people with resources, and advocating for those in need, this is an opportunity to make a real difference every day.

Why Join Our Team?

We are committed to supporting our employees so they can focus on providing compassionate, high-quality care.

Comprehensive Benefits Package

• Medical, dental, and vision insurance

• Retirement plan with employer contributions

• Disability and life insurance coverage

• Wellness programs and employee support resources

Work-Life Balance

• 29 days of paid time off per year (vacation + holidays)

• Supportive and collaborative workplace culture

• Employee Assistance Program with free counseling, legal, and financial services

Additional Support

• Telemedicine services available 24/7 for medical and behavioral health needs

• Opportunities for ongoing training and professional development

What You’ll Do

As a Care Coordinator, you will serve as a central point of support for clients receiving outpatient behavioral health services.

Key responsibilities include:

Care Coordination & Client Support

• Review initial assessments and identify client needs related to healthcare, housing, employment, education, social support, and legal systems

• Coordinate outpatient behavioral health and substance use services

• Assist clients and families in accessing community resources and supportive services

• Advocate for clients and help remove barriers to care

Collaboration & Communication

• Maintain regular communication with referral sources, primary care providers, and treatment teams

• Participate in treatment team meetings and clinical staffings

• Coordinate referrals to outside providers when additional services are needed

• Represent the organization professionally within the community

Treatment Planning & Documentation

• Support the development and ongoing updates of individualized treatment plans

• Ensure accurate and timely documentation of all services provided

• Address and correct any chart documentation deficiencies

• Assist clients and families with transition and discharge planning

Crisis & Client Support

• Provide crisis intervention and support when needed

• Help coordinate transportation and scheduling for treatment services

• Ensure clients receive appropriate referrals for medical or additional support services

Knowledge, Skills, and Abilities

Successful candidates will demonstrate:

• Knowledge of case management and rehabilitation practices in behavioral health or substance use treatment

• Understanding of community resources and support systems

• Ability to collaborate with multidisciplinary teams

• Strong communication, organization, and documentation skills

• Ability to advocate effectively for client needs

Education & Experience

Preferred qualifications include:

• Bachelor’s degree in a human services field, such as:

  • Social Work

  • Psychology

  • Counseling

  • Criminal Justice

  • Human Development and Family Studies

  • Nursing or Education

Experience working with behavioral health, substance use treatment, or community-based services is strongly preferred.

Additional Employment Requirements

• Successful completion of background screening including criminal, driving, abuse/neglect, and fingerprint checks

• Valid driver’s license, acceptable driving record, and current auto insurance

• Completion of required onboarding and training programs

• CPR and First Aid certification within three months of hire

• Completion of behavioral management training within 30 days of hire

• Ongoing professional development training requirements

Physical Requirements

This position primarily involves sedentary work, including sitting for extended periods while completing documentation and coordinating services. Occasional walking or standing may be required. Duties may include repetitive movements such as typing and writing during the workday.

Join Us in Supporting Healthier Communities

At Adult & Child Health / Brightli, Care Coordinators play a vital role in helping individuals and families access the services they need to thrive.

If you're ready to make a meaningful impact in your community while building a rewarding career, we encourage you to apply today.

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer.

Adult & Child Health is a Smoke and Tobacco Free Workplace.