Public Safety Dispatcher

To apply for these positions and for all detailed job information, visit:

https://www.usajobs.gov/GetJob/ViewDetails/867221900

https://www.usajobs.gov/GetJob/ViewDetails/867221100

See below for basic job information.

Duties

This position staffs the Colonial National Historical Park Communication Center. Provides support to the visitor and resource protection function, including law enforcement, emergency medical services programs, search and rescue programs, fire operations and other public safety programs. Coordinates a major relay network involving flow of information across various platforms (CPI OpenFox, Computer-aided dispatch, e-mail systems, fax, telephones, computers, radios, etc.) into the Communication Center and arranges the appropriate dissemination of same to concerned park personnel, other NPS units, and to other cooperating agencies. Processes a large volume of incoming telephone calls, supports law enforcement telecommunications system interface with local, state, national networks (VCIN, NCIC, IMARS). Monitors and coordinates multiple park units radio traffic on a multi-frequency radio network. Dispatches personnel and equipment via radio communications to law enforcement, emergency medical and other emergency incidents. Monitors computer-based alarm systems and ensures proper response in event of alarm activation. Organizes, complies and maintains a variety of record systems. Provides dispatch support to NPS units and other agencies.

Duties will be developmental in nature when filled below the full performance level.

Career Ladder: Promotion to the full performance level is neither guaranteed nor implied and will be based solely on your ability to satisfactorily perform the work of the position, existing work at the higher grade level, and recommendation by the position's supervisor.

Overview

• Accepting applications
• Open & closing dates 04/30/2026 to 05/14/2026
• Salary $41,341 - $59,908 per year
• Pay scale & grade GS 5 - 6
• Location 4 vacancies in the following location:
• Yorktown, VA
• Remote job No
• Telework eligible No
• Travel Required Occasional travel - You may be expected to travel for this position. You may be required to complete training and obtain/maintain a government charge card with travel and/or purchase authority.
• Relocation expenses reimbursed No
• Appointment type Permanent -
• Work schedule Full-time -
• Service Competitive
• Promotion potential 6
• Job family (Series) 2151 Dispatching
• Supervisory status No
• Security clearance Not Required
• Background Check Yes
• Drug test Yes
• Position sensitivity and risk Noncritical-Sensitive (NCS)/Moderate Risk
• Trust determination process Suitability/Fitness

Job Type: Full-time

Work Location: In person