Public Service Associate

Position Title: Public Service Associate

Number of Open Positions: 1

Hours: current schedule is Tuesdays 9-2pm, Thursdays 2-8pm, Fridays 2-6pm, and rotating Saturdays

Pay rate: $15.45 an hour

Start date: April 27, 2026

If you enjoy helping people and working in a fast-paced environment, we want you!

The Mukwonago Community Library seeks a dependable, customer-service-oriented person to work with our dynamic and forward-thinking Circulation and Customer Experience Team as our next Public Service Associate. Duties include helping customers check out items and handling money at the Circulation Desk, registering new library cards, sorting materials for delivery, emptying book drops, shelving, processing new books, and cleaning and repairing all circulating items including The Thingery, our non-traditional items in our library of things. Must be friendly, cooperative, comfortable with technology, and able to work independently.

Qualifications and Requirements:

Required Qualifications:

• High school diploma or equivalent
• Basic keyboarding skills and familiarity with technology
• Ability to meet the physical needs of the job including pushing carts, bending, carrying, and standing
• Ability to communicate in a friendly and cooperative manner to staff and library visitors
• Ability to work the hours as posted

Preferred Qualifications:

• Associates degree or Bachelor’s degree in related field
• Experience working in libraries, education, or similar jobs

All applicants are subject to fingerprinting and a background check. Employment is contingent on passing those assessments.

How to Apply

1) Fill out an employment application found on the Library website or picked up in person at the circulation desk in the library

2) Applicant must provide at least two references on the employment application.

3) Deliver the application in person to the library or email it to the library director, Abby Armour.

4) Position open until filled, so please apply early.

Job Type: Part-time

Pay: $15.45 per hour

Benefits:

• Flexible schedule

People with a criminal record are encouraged to apply

Work Location: In person