Publisher Success Manager

About the job

Location: Remote (based in Turkey)

Contract Type: Full-time, freelance (monthly invoicing)

Company: Gamesporium

About Gamesporium

Gamesporium is a global PC game storefront offering a diverse catalog of officially sourced titles to gamers worldwide. From indie gems to established hits, we make great games more accessible through trusted distribution, regional campaigns, and customer-first pricing.

With 190+ partnerships, a fast-growing catalog, and a purpose-driven approach that supports charities like GamesAid UK, Safe In Our World, and The Diana Award, we’re building something that’s both commercially strong and socially meaningful.

We’re a lean, fast-moving team where initiative, ownership, and execution matter more than hierarchy.

Role Overview

We are looking for a Publisher Success Manager to join our Commercial team and support the day-to-day management, coordination, and continuity of our publisher relationships.

This role is ideal for someone who is organized, reliable, commercially minded, and eager to grow within the games industry. You will work closely with senior leadership and the wider Commercial team to help manage publisher accounts, keep internal and external processes moving, support campaigns and releases, and ensure strong follow-up across ongoing relationships.

This is a hands-on role with real responsibility from day one. It combines account coordination, publisher support, campaign execution, and relationship continuity, with room to grow into broader account ownership over time.

Key Responsibilities

Manage and support a portfolio of publisher accounts in close coordination with the Commercial Director and wider team

Maintain strong day-to-day communication with publishers, ensuring follow-ups, requests, and ongoing commercial activities are handled clearly and on time

Support the planning and execution of promotions, campaigns, price changes, launches, and other publisher-related activities

Coordinate internally with relevant teams to help ensure publisher agreements, campaign plans, assets, pricing, and timing are aligned and executed properly

Track account activity, ongoing discussions, campaign plans, and next steps across active publisher relationships

Help monitor account performance, identify priorities, and support reporting on publisher activity, campaign execution, and overall account progress

Contribute to account continuity and relationship stability by keeping processes structured, reducing dependency on single owners, and ensuring visibility across active accounts

Continuously improve internal workflows, follow-up quality, and account coordination standards through disciplined execution and feedback

Requirements

Previous experience in account management, commercial operations, partnerships support, sales coordination, customer success, or similar B2B roles. We care most about strong communication, follow-up discipline, commercial awareness, and the ability to learn quickly in a fast-moving environment

Excellent English communication skills, both written and spoken

Strong organizational skills and attention to detail

Experience managing multiple workstreams, follow-ups, and stakeholders at the same time without losing structure

Comfortable working in performance-oriented environments where consistency, ownership, and reliability matter

Proactive, coachable, calm under pressure, and able to keep momentum across day-to-day account operations

Strong interest in the gaming industry and a good understanding of the PC games ecosystem

Nice to Have

Experience in gaming, digital entertainment, or digital distribution

Exposure to publisher, partner, or account management in an international environment

Experience supporting operational processes such as NDAs, contract tracking, signature workflows, and deal coordination

Experience coordinating campaigns, launches, promotions, or pricing activities across multiple stakeholders

Fluency in a different European language in addition to English

What We Offer

A key role directly impacting Gamesporium’s publisher operations, account continuity, and long-term growth

Direct exposure to international publisher relationships and live commercial work

The opportunity to work closely with senior leadership and grow into a stronger commercial and account management professional within the games industry