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Purchasing Support Coordinator

Job Description

Isaac Heating & Air Conditioning is seeking a detail-orientated Purchasing Support Coordinator. This position is based in Rochester, NY and will report directly to the Purchasing Supervisor. This position will be responsible for auditing outstanding vendor invoices and credits, as well as assist in processing warranty claims for materials and equipment. They will be in direct contact with technicians, branch employees, and vendors for this purpose.


This job would be ideal for someone with high attention to detail and strong organizational skills. Ideally looking for a full-time office role, working within a cohesive team environment.


Summary:

For over 75 years, Isaac Heating and Air Conditioning has worked diligently to meet the changing heating and air conditioning needs of homeowners and businesses in Upstate and Central New York. Isaac is one of the nation's largest privately held HVAC/R contractors and services over 35,000 clients a year. Creating an enjoyable experience met with anticipation results in an environment where our team, clients, and community can comfortably grow, prosper, succeed, and improve their quality of life. Isaac partners with leading HVAC and plumbing companies throughout the United States, providing the support and resources of a large national company.


Responsibilities:

  • Maintain open purchase orders by reconciling them with associated vendor invoices
  • Monitor incoming packing slips from offsite purchasing, provided by field staff
  • Verify proper process for purchase order creation and receipt creation
  • Process manufacturer material and/or labor claims through proper vendor.
  • Create returns within ServiceTitan system to facilitate warranty claim submittal
  • Track pending credit of warranty claims processed, ensuring that any credit due is received in a timely manner
  • Communicate directly with technicians as part of the PO Queue team, assisting needs for purchase orders in the field
  • Other duties as assigned by the manager


Job Qualifications:

  • High school diploma or equivalent required
  • Minimum of 1-2 years of warranty or related purchasing experience
  • Minimum of 1 years of HVAC experience, preferred


Competencies:

  • Strong computer literacy
  • Ability to multitask
  • Strong organizational skills
  • Excellent written, verbal, and active listening skills
  • Ability to work individually and as part of a team
  • Problem-solving skills


What can we offer you?

  • Competitive base pay
  • Comprehensive medical, dental, and vision insurance
  • 401k retirement plan with company match
  • Paid vacation and sick time


The starting hourly base wage for this position is $21.00 - $24.00 per hour. This is the range of the base pay only, it does not include other components that make up the total compensation package of the position. If offered a position, your total compensation package will be determined by experience, location, skills, and/or education, which may result in a total compensation package that falls outside of the provided range.


This employer participates in E-Verify to verify the employment eligibility of all new hires. E-Verify is a federal program that compares information from Form I-9 to government records to confirm employment eligibility.


Isaac Heating & Air Conditioning (subsidiaries and affiliates) is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy, or maternity,
protected veteran status, or any other status protected by applicable national, federal, state or local law.

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