QA Analyst

Description:

General Responsibility:

The QA Analyst is responsible for the design and execution of test plans to ensure new functionality, enhancements, or bug fixes meet business and/or functional requirements. In addition, identifies whether products or enhancements are functional, reliable, performant and meet the intended use cases as well as end user expectations.

QA Analyst Job Duties:

• Design and implement test plans for software solutions that assess functionality, performance, reliability, stability, and compatibility with integrated systems
• Formalize results of testing and inform the development team of defects and errors through appropriate channels
• Communicate quantitative and qualitative findings from test results to the development team
• Monitor efforts to resolve product issues and track progress while establishing lessons learned for estimating effort for similar issues in the future
• Ensure that the final product satisfies the business requirements and meet end-user expectations
• Spot areas for improvement and document appropriately to enhance the product's efficiency
• Manage many competing priorities and projects in an effective and collaborative way

Requirements:

Knowledge, Skills and Abilities:

• 4 Year / Bachelor’s Degree in computer science, business, engineering, or STEM related disciplines
• 3-5 years of creating and executing test plans for software solutions
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Working understanding of software developed in a Microsoft environment using Visual Studio, ASP.Net, C# and SQL Server
• Demonstrated ability to develop repeatable processes or improve existing software testing processes
• Excellent verbal, written and interpersonal communication skills
• Strong analytical and problem-solving skills
• Excellent attention to detail and organizational skills
• Working understanding of Microsoft DevOps preferred
• Working understanding of testing automation platforms like Katalon preferred
• Must be self-motivated and able to adapt to a rapidly changing environment

Core Competencies

• Values. Demonstrates in word and action Surgere’s core values of caring, trust, sense of urgency, responsibility, passion, and persistent discovery, in all matters at all times.
• Relationships. Builds authentic relationships in the service of enhancing individual and team performance to support Surgere’s work.
• Communication. Listens and expresses self effectively and in a manner that reflects a true understanding of the needs of the audience.
• Quality Results. Demonstrates and fosters a strong commitment to achieving goals in a manner that provides quality experiences.
• Change Capacity. Leads self and others through change by navigating ambiguity appropriately and adapting well to new situations, obstacles, and opportunities.
• Emotional Maturity. Demonstrates effective interpersonal skills.
• Self-Development. Is dedicated to the improvement of own capabilities and demonstrates this through the continual expansion of knowledge and skills.