Develop, author, and maintain the corporate QA/QC Manual, overseeing all amendments, revisions, and distribution of company-wide quality documentation.
Establish the strategic vision for the project quality management system and monitor its overall progress and effectiveness, implementing corrective actions and improvements as necessary.
Define and communicate corporate quality standards and procedures to all project teams and subcontractors.
Lead and perform all internal and external audit programs on behalf of company management to ensure compliance with ISO standards, client requirements, and internal procedures.
Monitor all quality-related activities across projects, ensuring adherence to the established
Verify that contractor and vendor quality requirements are properly specified and that all submitted documentation is reviewed and approved.
Represent the company's quality interests in pre-bid meetings and client quality management meetings, aligning project requirements with all stakeholders.
Review and approve all project-specific quality system management documentation prior to project commencement.
Oversee the disposition of all nonconformance reports, ensuring timely and effective root cause analysis and corrective actions.
Assess, mentor, and develop the QA/QC team, reviewing personnel qualifications and defining training requirements to ensure a highly skilled workforce.
Provide expert guidance to site subcontractors and internal teams on the compilation of quality turnover dossiers and documentation.
Ensure the accurate preparation, collation, and management of all quality records, including acceptance certificates, mechanical completion certificates, and as-built documentation.
Oversee the resolution of discrepancies between project milestones and quality documentation, considering the implications of any delays and escalating critical issues to senior management.
Monitor the status of punch lists and exception lists relevant to quality dossiers, ensuring timely closure.
Collaborate closely with the Planning and Scheduling department to align quality milestones, provide progress data for project reporting, and ensure a seamless turnover process.
Coordinate with field QA/QC teams and commissioning personnel to resolve inconsistencies in test packages and documentation.
Chair and attend key project meetings, including weekly QA/QC and commissioning meetings.
Requirements:
Bachelor’s degree in Engineering, Quality Management, or a related field. Advanced degree or professional certifications (e.g., CQE, CRE, Lead Auditor) preferred.
Minimum of 20 years of progressive experience in QA/QC roles, with at least 5 years in a senior leadership or director-level position within a relevant industry (Building Contracting).
Expert knowledge of ISO 9001 and other relevant quality standards and regulations.
Proven experience in developing and managing a corporate-level Quality Management System.
Extensive experience leading internal and external audits and interfacing with clients and regulatory bodies.
Strong leadership, communication, and strategic planning skills.
Ability to analyze complex data, identify trends, and implement high-level process improvements.