Quality Analyst

URGENT HIRING | Quality Analyst (QA) – Travel Domain

We are actively hiring a Quality Analyst (QA) for immediate joining with strong experience in Calls, Chats & Emails quality auditing within the travel domain.

• Experience:1+ Years

• Domain: Travel / OTA / Airline

• QA Scope: Calls | Chats | Emails

Must-Have Skills:

• Experience in QA auditing for calls, chats & emails.

• Strong understanding of travel processes & customer handling.

• Knowledge of flight booking, ticketing & customer support flows.

• Ability to identify gaps, share feedback & drive improvements.

Excellent attention to detail & communication skills

Location: Gurgaon (WFO)

Notice Period: Immediate to 15 days preferred

Interested candidates:

Share your updated resume at neha@flightsmojo.in or hr@flightsmojo.com or call on 9289971893.

Job Types: Full-time, Permanent

Pay: ₹18,000.00 - ₹28,000.00 per month

Benefits:

• Leave encashment
• Provident Fund

Work Location: In person