Quality Analyst, Call Auditing MT TL

Designation : Quality Analyst, Call Auditing

Location : Koramangala, Bangalore.

Reporting : Quality Team Leader

Shift : Day Shift

CTC : up to 3.6 LPA

Work Experience: minimum 12 months outbound call handling experience and work experience in outbound or customer facing role

Candidate should be fluent in English & Hindi with below languages

Should have good analytical skills Identify root causes by regular RCA with the TLs Handle escalations:

Regional Languages should know along with English & Hindi,

English, Hindi and Marathi : 3 requirements.

English, Hindi and Telugu : 2 requirements.

· Mode of interview- face to face

· Notice period- 15 days

Job Type: Full-time

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Provident Fund

Experience:

• total work: 1 year (Preferred)

Work Location: In person