Quality Assurance Specialist

Position Overview

The Quality Assurance Specialist ensures products meet company standards and compliance requirements. This role is responsible for validating materials and specifications, including cotton content, origin, and product measurements, as well as supporting import compliance and customs clearance.

Key Responsibilities

Validate and verify cotton composition, country of origin, and fiber content to ensure compliance with company standards and applicable regulations
Review and confirm product weights, measurements, and specifications to ensure accuracy against approved standards and technical documentation
Partner with product development, sourcing, and vendors to ensure all materials and finished goods meet quality and compliance requirements
Support and participate in the customs clearance process, ensuring all required documentation is complete and accurate
Investigate and resolve customs holds and disputes, including issues related to restricted regions, incorrect declarations, or documentation discrepancies
Work cross-functionally with internal teams and external partners to negotiate resolutions for delayed or non-compliant shipments
Ensure all products meet import/export regulations, including proper labeling, country of origin declarations, and fiber content disclosures
Maintain accurate records of compliance documentation, testing results, and shipment approvals
Communicate proactively with vendors and internal stakeholders to mitigate risks related to quality or compliance issues

Qualifications

5+ years of experience in quality assurance, compliance, or product development within the apparel industry
Strong knowledge of textiles, particularly cotton validation, fiber content, and fabric specifications
Experience with country of origin regulations and import/export compliance
Familiarity with U.S. customs processes and documentation requirements
Proven ability to resolve shipment issues and navigate customs disputes
Strong attention to detail with the ability to review and validate technical data (weights, measurements, specs)
Excellent communication skills and experience working with overseas vendors and cross-functional teams
Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications