Quality Assurance Technician

Get hands-on in a dynamic laboratory role testing customer samples for routine analysis, product approvals, and real‑world troubleshooting. Be a key communicator by sharing results directly with customers, the sales team, and Quality Management. Collaborate closely with the QC lab to keep production running smoothly, and take pride in maintaining a clean, organized, and high‑performing laboratory environment.

Location

Jeffersonville, IN

Why You’ll Love It Here!

• Attractive total compensation package

• Medical, Dental, and Vision benefits on day 1

• Annual merit-based performance wage increases

• Performance-based bonus opportunities twice per year

• Generous PTO package

• Family-like atmosphere that promotes growth and flexibility

Key Responsibilities

• Conduct QA laboratory operations including startup/shutdown procedures, sample testing, beaker blending, and basic QA/QC analyses following ASTM, JIS, and internal ILA methods.

• Accurately enter, review, and manage test data, specifications, batches, and documentation while maintaining organized electronic records and databases.

• Serve as a key liaison between customers, sales, and QA/QC teams by communicating test results, supporting troubleshooting, and addressing quality or application concerns.

• Maintain laboratory equipment, supplies, and safety standards through preventative maintenance, basic calibrations, proper material disposal, PPE use, and housekeeping.

• Support quality systems and compliance initiatives, including IATF 16949 and ISO 14001 audits, cross‑check testing, QC support, non‑hazardous shipments, and R&D requests.

What You’ll Need To Succeed As A Quality Assurance Technician

• Bachelor’s degree in Chemistry or a related scientific field.

• 1–3 years of laboratory experience.

• Proficient in MS Office (Word, Excel, PowerPoint), Outlook, and basic use of SAP and SharePoint; Microsoft Access knowledge is a plus.

• Strong written and verbal communication skills for effective interaction with internal teams and external customers.

• Solid problem‑solving, mathematical, and analytical abilities.

• Self‑motivated, detail‑oriented, and able to perform accurately in a fast‑paced laboratory environment.

• Strong organization and time‑management skills with high attention to detail.

• Ability to work independently or collaboratively while meeting deadlines.

• Comfortable working in and around a chemical laboratory environment.

• Professional, courteous, and respectful attitude toward colleagues.

• Ability to present ideas logically and contribute in a consensus‑based decision‑making environment.

• Proactively seeks additional responsibilities and demonstrates sound judgment in laboratory situations.

Since 1992, Idemitsu Lubricants America Corporation (ILA) has been a leading provider of high-performance automotive lubricants, dedicated to innovation, quality, and sustainability, serving the needs of original equipment manufacturers and consumers across North America. ILA is a subsidiary of Idemitsu Kosan, based in Tokyo. Idemitsu has a strong focus on its people, demonstrated through our unique culture, together with competitive compensation, professional development, and a flexible work environment.

You can find out more at www.idemitsulubricants.com