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Quality Assurance Technician
Summary
The Quality Assurance Technician has attained a HACCP Certification and has experience with SQF Food Manufacturing Systems to maintain day to day compliance of quality and manufacturing practices. The QA Technician is responsible for maintaining control procedures and practices within the Quality department and SQF Systems. They assists the Quality Assurance Department with day to day operations.
Job Responsibilities (not limited to)
- Assists upper management in developing and implementing standards and processes
- Develops and enhances data spreadsheets
- Maintains the document control program and updates forms and work instructions as needed.
- Understands product micro requirements. Verifies micro results & clears product micros.
- Prepares Certificate of Analysis and sends to customers and communicates micro clearance to customers using requested alternative methods.
- Conducts internal audits and inspections
- Maintains and enhances supplier approval program, requests up to date documents from current and new suppliers as needed
- Assists in mock recalls and traceability exercises
- Submits incoming document requests in a timely manner
- Completes customer questionnaires
- Receives sample requests & sends out samples in a timely manner
- Collects customer samples
- Pulls samples from cold storage to send to customers
- Assists in customer complaint investigations by pulling product retains and performing sensory analysis and gathering applicable data.
- Pulls retains for product analysis
- Assists the quality department in research and data collection
- Enhances and maintains foreign material spreadsheets
- Reviews product specifications
- Maintains hold program, communicates current holds & disposition of holds effectively &
cross-departmentally
- Assists with calibration, validation, and testing activities including but not limited to scales, checkweighers, metal detectors, x-rays, magnets, refractometers, infrared temperature recorders, facility temperature recorders, compressed air, and water.
- Collects samples and sends to 3rd party lab for residue testing & inputs results to MRL spreadsheet
- Assists in audit preparation
- Assists in shelf life studies
- Preforms facilities food defense challenge
- Conducts investigation, root cause analysis, and corrective actions with help from the QC team & other departments
- Stores, organizes, and files QA/QC records for retention
Qualifications / Requirements
- Relevant experience
- Proficient with Microsoft Office (Outlook, Word, Excel, Publisher, Power Point)
- Proficient in Adobe Acrobat
- Good communication skills, works well in collaboration with different departments and upper management
- Good organizational skills
- Must have or obtain within an agreed amount of time Advanced HACCP Certification
Work Environment
Working conditions are normal for an office setting. Occasionally involves working in close proximity to processing machinery, forklifts, and trucks. Incumbent is frequently in laboratories dealing with lab equipment and some hazardous chemicals.
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