Quality Control & Inventory Analyst

Position Summary

The Quality Control & Inventory Analyst is responsible for protecting material accuracy, traceability, and shipment quality throughout the facility. This role serves as a key checkpoint between receiving, production, warehousing, and shipping by verifying inbound material, inspecting outbound loads, maintaining accurate inventory records, and ensuring product identification, documentation, and physical stock align with system records.

This position requires a highly organized, detail-driven individual who can work with urgency in a fast-paced steel processing environment while maintaining strict standards for quality, inventory accuracy, and customer shipment compliance.

Key Responsibilities

Inbound Material Quality & Verification

• Inspect incoming coils, sheets, slit coil, and structural material for damage, rust, moisture exposure, packaging defects, dimensional discrepancies, or labeling issues.
• Verify received material against purchase orders, mill test reports, packing lists, and receiving documentation.
• Confirm heat numbers, coil IDs, gauge, width, weight, grade, and customer-specific requirements.
• Identify and document non-conforming material and escalate discrepancies for disposition.
• Coordinate with receiving personnel to quarantine suspect material when necessary.

Outbound Load Inspection

• Perform final inspections on outbound customer shipments prior to loading.
• Verify product identity, tag accuracy, quantity, dimensions, packaging integrity, and customer specifications.
• Confirm proper load securement, dunnage placement, banding, wrapping, and trailer condition.
• Ensure shipping paperwork, labels, certifications, and supporting documentation are accurate and complete.
• Prevent incorrect or damaged material from leaving the facility.

Inventory Control

• Perform daily stock checks and physical inventory verification.
• Conduct scheduled cycle counts across raw material, WIP, and finished goods inventory.
• Investigate inventory discrepancies and perform root-cause analysis.
• Verify location accuracy and material traceability throughout the warehouse.
• Monitor aged inventory, misplaced material, duplicate tags, and unidentified stock.

Data & System Accuracy

• Enter receiving, inspection, and inventory adjustments into ERP/WMS systems with accuracy.
• Maintain inspection logs, discrepancy reports, and inventory audit records.
• Assist with inventory reconciliations and month-end physical inventory activities.
• Support barcode labeling, tag generation, and material status updates.

RMA / Non-Conforming Material Management

• Review and evaluate all Return Material Authorization (RMA) requests related to customer returns, supplier claims, damaged material, specification concerns, or processing-related discrepancies.
• Investigate reported quality concerns by reviewing order history, material certifications, inspection records, production notes, photographs, and customer documentation.
• Physically inspect returned or disputed material to determine validity of claims.
• Approve, reject, or escalate RMA requests based on material condition, specification compliance, traceability, and documented evidence.
• Coordinate with Sales, Operations, Production, and suppliers regarding claim resolution and disposition.
• Assign and track hold status for disputed or non-conforming inventory until final disposition is determined.
• Maintain accurate RMA documentation, root-cause findings, corrective actions, and financial impact records.
• Identify recurring claim trends and recommend corrective actions to reduce future returns and quality escapes.
• Ensure returned material is properly identified, segregated, relabeled, and dispositioned in accordance with company procedures.

Continuous Improvement

• Identify recurring quality or inventory issues and recommend corrective actions.
• Assist in developing standard inspection procedures and inventory controls.
• Support operational initiatives focused on inventory accuracy, material flow, and customer satisfaction.

Required Skills & Qualifications

• 2+ years of experience in quality control, inventory control, warehouse operations, or manufacturing preferred.
• Experience in steel processing, metals distribution, or industrial manufacturing strongly preferred.
• Ability to read packing lists, material certifications, purchase orders, and shipping documents.
• Working knowledge of coil, sheet, gauge, width, weight, and steel identification preferred.
• Experience with ERP systems, barcode scanning, and inventory software.
• Strong attention to detail and ability to identify discrepancies quickly.
• Basic computer skills including Microsoft Excel and data entry.
• Strong communication and problem-solving skills.
• Ability to work independently and make sound decisions under pressure.

Physical Requirements

• Ability to work in a non-climate-controlled warehouse environment.
• Ability to walk the facility throughout the day.
• Ability to climb trailer decks, inspect loads, and access warehouse storage areas safely.
• Ability to lift up to 30 pounds as needed.
• Ability to wear required PPE including hard hat, safety glasses, gloves, and steel-toe boots.

Pay: $19.50 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person