Quality Control Specialist

Job Title: Quality Control Specialist

Reports to: Senior Supply Chain Manager

FLSA Status: Full-time; Exempt

Location: Michigan City, IN (Headquarters)

Purpose

The Quality Control Specialist is responsible for ensuring all product at Peepers' Distribution Center meets Peepers' quality standards through hands-on inspection, accurate documentation, and cross-functional collaboration. This role supports both QC operations and reporting functions, and specific duties will be assigned based on team need.

Key Competencies:

• Initiative
• Personal Leadership
• Systems and Company Knowledge
• Execution
• Decision Making

Responsibilities:

QC Operations

• Assist the receiving team in initial quality control of inbound shipments upon arrival.
• Perform AQL tieredlevel quality control checks after initial QC has been completed.
• Perform routine QC checks on instock inventory.
• Execute QC checks on triggered items, including but not limited to barcode scanning issues, customer feedback, and product development concerns.
• Perform corrective tasks (i.e., relabeling) to ensure product is in sellable condition

QC Reporting & Compliance

• Use Excelbased QC reporting to log all issues, defective quantities, and QC time spent.
• Communicate QC findings, including Excelbased reports and Corrective Action Plans, to relevant stakeholders and manufacturers.
• Present or support the monthly QC Report during inventory meetings with the Senior Leadership Team.
• Serve as a point of contact to ensure all production samples are sent and approved prior to shipment leaving the factory

Cross-Functional Collaboration

• Participate in weekly Supply Chain meetings to discuss current QC findings and issues.
• Work with Product Development (PD) to ensure one approved "Keep" sample of each style is maintained in QC as a quality standard.
• Work with the inventory team to ensure inventory adjustments related to QC are complete and accurate.

Lab Operations — Lens Cutting

• Participate in lens cutting training and rotation to maintain proficiency and readiness for lab coverage.
• Serve as a backfill for lens cutting during planned lab staff absences (e.g., PTO), ensuring no disruption to operations.
• Coordinate with the lab operator and supervisor in advance of planned absences to ensure a smooth handoff and continuity of operations.

Knowledge, Skills, and Abilities:

• Experience in quality control, supply chain, or a related field preferred.
• Proficiency in Microsoft Excel, including experience with data logging and reporting.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities simultaneously.
• Clear, concise communication style.
• Thrives in a team environment and enjoys building crossfunctional relationships.
• Ability to perform handson physical tasks in a distribution center environment

Physical Demands and Working Conditions

• Communication with coworkers requires an ability to express oneself as well as perceive and exchange ideas
• Close vision, distance vision, peripheral vision, and the ability to adjust focus essential for inspecting product quality and detail
• Viewing computer terminal, perceiving, and transcribing data with accuracy and keyboarding fill a portion of the day in a warehouse environment
• Walking while carrying objects, crouching, standing, bending, kneeling, reaching with hands and arms, and grasping objects fill a portion of the day in a warehouse environment
• Light work: Exerting up to 10 pounds of force occasionally and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects
• Required to stand; walk; sit for long durations
• Manual dexterity for lens cutting and handson product inspection
• Exposure to lens cutting equipment

About Peepers by Peeperspecs

We’re a 4th generation, family- run company that began with a quest to find upbeat eyewear. From our exclusive handcrafted design inspired by trends, dedication to quality, and thoughtful customer experience; our family’s legacy is dedicated to empowering our customers to express their unique sense of style season after season with trend-setting eyewear. Our Main Office and Distribution Center is located in Michigan City, Indiana