Summary/Objective:
The Technical Service/Quality Control Technician implements and complies with quality assurance methods and procedures to ensure products and materials are produced in accordance with specifications.
Essential Functions:
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Perform specimen tests of concrete from random loads or for special jobs or mixes; prepare test reports as required.
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Oversee unique jobs to ensure product standards are met, i.e., jobs that have restrictive specifications or require large quantities of material to be delivered.
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Perform aggregates and batch plants tests including daily graduation and moisture tests on all concrete being produced for State and spec projects.
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Certify concrete loads being delivered to "spec" jobs in accordance with SHA specifications; check loads for proper procedure and time of mixing.
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Perform quality assurance tests on trial batches of new concrete mix designs under close tolerance conditions and make adjustments until mixture meets specifications.
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Troubleshoot problems with customers, analyze and evaluate specific conditions, situations, quantities, etc., and provide appropriate resolution.
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Provide technical assistance and training to plant managers, equipment and yard operators, and drivers when requested.
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Perform laboratory tests including gradation, moisture, lightweight particles and specific gravity tests on aggregates.
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Select samples for materials that need certification by an outside laboratory or that are beyond the department capability. Transport these samples to the testing agency.
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Perform additional tasks such as cleaning facilities to ensure safety and cleanliness, moving equipment and materials, and completing tasks for other positions when incumbent is absent.
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Assist the Technical Services Manager and Assistant Manager as needed.
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Other duties as assigned.
JOB SPECIFICATIONS
Work Environment:
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Work time will be split between indoors/office and outdoors/field
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Exposure to dust and fumes/offensive smells.
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Exposure to chemicals such as concrete, chemical admixtures.
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Close proximity to moving mechanical parts.
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Noise level will be moderate to loud.
Physical Demands:
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Lift a maximum weight of 50 lbs., repetitively lift 50 lbs., carry approximately 50 lbs., and push/pull approximately 75-100 lbs.
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Reach overhead and reach away from the body. Minimal kneeling, squatting and climbing may be required.
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Sit 3 hours per day, stand 5 hours per day, and walk 2 hours per day.
ADDITIONAL QUALIFICATIONS
Experience:
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Laboratory testing experience in ready-mix concrete or aggregates preferred.
Special Skills:
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Written communication, verbal communication, and basic mathematical skills.
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Ability to use a computer and iPad, including Microsoft Office.
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Ability to use the company dispatching system.
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Ability to compute basic material calculations.
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Excellent interpersonal skills.
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Able to exhibit a high level of confidentiality.
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Excellent organizational skills.
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Must be able to identify and resolve problems in a timely manner.
Certifications:
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Valid Driver’s License.
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ACI Level 1 certification (must be obtained within 1 year of assuming position).
Industry Related Experience or Skills:
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Background in concrete, construction, mining operations or building materials (preferred).
Education Required: High School
Preferred Education: N/A
Bilingual in Spanish Preferred: Yes