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Quality Engineer
At CJ Schwan's, we don't just make food — we help create moments that matter. From kids devouring pizza after soccer practice, to students laughing over dumplings in a cafeteria, to families enjoying pie during the holidays, our team members play an important role in bringing those everyday moments to life. Our portfolio includes iconic pizzas, global flavors and timeless desserts from brands like Red Baron®, bibigo®, Tony's®, Big Daddy's®, Freschetta®, Pagoda®, Edwards® and Mrs. Smith's®. Enjoyed in homes, schools, restaurants and just about everywhere people shop and eat, our products reflect a commitment to quality, innovation and the power of food to bring people together.
We are hiring a Quality Engineer / Customer Insight Specialist for our frozen dessert plant in Stilwell, OK. This role provides technical and leadership support in food science, regulatory compliance, and continuous improvement to ensure food safety, product quality, and customer satisfaction.
Responsibilities:
- Supervise and ensure accurate testing procedures, establish systematic sampling, and provide technical expertise in troubleshooting quality and food safety issues.
- Collaborate with Production, Maintenance, Engineering, and PI&D to resolve quality issues, review non-conforming products, and recommend corrective actions, ensuring product elegance standards are met.
- Investigate consumer and customer complaints to drive corrective actions and improvements and identify adverse trends.
- Coordinate and facilitate employee training on HACCP, GMPs, food regulations, and quality systems to ensure proper execution and documentation.
- Monitor raw ingredient programs, including product rotation, sampling, and testing to ensure conformance to specifications and report data to management.
- Drive continuous improvement initiatives using tools like SPC, Lean, and Six Sigma to enhance food safety, quality, and product consistency.
- Lead and support improvement projects, report trends and quality issues to leadership, and ensure adherence to company values, ethics, and standards of conduct.
Qualifications:
- Bachelor's degree in Quality Engineering, Food Science, or science based degree, Master's degree preferred.
- Minimum of 3 years related experience (Quality Engineering or Food Science or Food Safety, etc.).
- Sound mathematical and basic food science understanding.
- Good knowledge of statistics and statistical process control (SPC).
- Understanding of the manufacturing environment and basic production operation.
- Communicate effectively across verbal, written, and presentation formats, with strong ability to convey detail concisely and influence at all levels.
- Must be detail oriented, take initiative and able to work with a sense of urgency in a fast-paced environment.
- Strong project management skills; Understanding of food safety, HACCP and basic food regulatory requirements; Proven people management and delegation skills.
Compensation and Benefits:
The base salary range for this position is $66,375 to $110,625 annually with eligibility for a 10% annual incentive bonus, that is based on organizational performance. The pay range represents the numerous factors considered in the hiring decisions including, but not limited to education, skills, work experience, certifications, geography etc. As such, starting pay for the successful candidate(s) could fall anywhere within the stated range.
Beyond base salary, we offer a competitive Total Rewards package focusing on your overall well-being. We are proud to offer a strong foundation of health benefits, retirement and financial wellbeing, time off programs, wellbeing support programs.
The employing subsidiaries of Schwan's Company are Equal Employment Opportunity Employers. All qualified applicants will receive consideration for employment without regard to disability, age, race, color, religion, gender, vet status, national origin, or other protected class.
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Requirements:Education: Bachelor's Degree in Engineering, Food Science, or equivalent. Masters degree preferred.
Years of Related Experience: 3+ years related experience (Quality Engineering with Six Sigma Green Belt experiencepreferred)
Knowledge/Skills/Abilities: Sound mathematical and basic food science understanding; Good knowledge of statisticsand statistical process control (SPC); Understanding of the manufacturing environment and basic production operation; Strong computer skills and ability to learn technical software. Proficient in Microsoft Office suite of programswith strong Excel skills; The ability to effectively communicate both verbally and in writing with demonstratedinfluence management skills. Comfortable in small group and large group settings; Must be detail oriented, takeinitiative and able to work with a sense of urgency in a fast-paced environment; Ability to solve problems rangingfrom basic to complex; Strong project management skills; Understanding of food safety, HACCP and basic foodregulatory requirements; Proven people management and delegation skills; Ability to develop positiverelationships and work cross functionally
This job description is not intended to be an exhaustive list of all duties, responsibilities and qualifications associated with the job. An individual must be able to perform all ofthe duties and responsibilities listed in a fully competent manner to be considered successful in the job. Reasonable accommodations may be made to enable individualswith disabilities to perform essential duties and responsibilities.
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