- Implement, maintain, and improve the Quality Management System (QMS) in compliance with ISO/IEC 17020:2012 requirements.
- Ensure compliance with accreditation body requirements including ENAS, EIAC, and ACTVET.
- Support and coordinate internal and external audits; maintain audit schedules, reports, and follow-up on corrective/preventive actions.
- Prepare, review, and update company policies, procedures, work instructions, and forms related to inspection and training activities.
- Monitor and evaluate inspection and training operations to ensure conformity with standards, client requirements, and regulatory guidelines.
- Provide technical support and guidance to inspection engineers and trainers for effective implementation of QMS requirements.
- Conduct risk assessments, root cause analysis, and ensure timely closure of non-conformities.
- Liaise with accreditation and certification bodies during audits, renewals, and surveillance assessments.
- Ensure training and awareness programs are delivered to staff on QMS, accreditation standards, and continual improvement practices.
- Collect and analyze data on service quality, prepare management review reports, and recommend improvements.
- Actively participate in management review meetings, ensuring all quality objectives and KPIs are tracked and achieved.
Requirements
- Bachelor’s degree in Engineering or related field.
- Minimum 3–5 years’ experience in Quality Assurance/Quality Control within Third Party Inspection & Training industry.
- In-depth knowledge of ISO/IEC 17020:2012 standard implementation.
- Hands-on experience with ENAS, EIAC, ACTVET audit processes.
- Strong background in internal audits, compliance, and accreditation requirements.
- Excellent report writing, documentation, and communication skills.
- Problem-solving, analytical, and leadership skills to drive continual improvement.
- Certifications in Quality Management, Internal Auditor/Lead Auditor (ISO 17020/9001/45001) preferred.
Job Type: Full-time
Pay: AED4,000.00 - AED5,500.00 per month