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  • Implement, maintain, and improve the Quality Management System (QMS) in compliance with ISO/IEC 17020:2012 requirements.
  • Ensure compliance with accreditation body requirements including ENAS, EIAC, and ACTVET.
  • Support and coordinate internal and external audits; maintain audit schedules, reports, and follow-up on corrective/preventive actions.
  • Prepare, review, and update company policies, procedures, work instructions, and forms related to inspection and training activities.
  • Monitor and evaluate inspection and training operations to ensure conformity with standards, client requirements, and regulatory guidelines.
  • Provide technical support and guidance to inspection engineers and trainers for effective implementation of QMS requirements.
  • Conduct risk assessments, root cause analysis, and ensure timely closure of non-conformities.
  • Liaise with accreditation and certification bodies during audits, renewals, and surveillance assessments.
  • Ensure training and awareness programs are delivered to staff on QMS, accreditation standards, and continual improvement practices.
  • Collect and analyze data on service quality, prepare management review reports, and recommend improvements.
  • Actively participate in management review meetings, ensuring all quality objectives and KPIs are tracked and achieved.

Requirements

  • Bachelor’s degree in Engineering or related field.
  • Minimum 3–5 years’ experience in Quality Assurance/Quality Control within Third Party Inspection & Training industry.
  • In-depth knowledge of ISO/IEC 17020:2012 standard implementation.
  • Hands-on experience with ENAS, EIAC, ACTVET audit processes.
  • Strong background in internal audits, compliance, and accreditation requirements.
  • Excellent report writing, documentation, and communication skills.
  • Problem-solving, analytical, and leadership skills to drive continual improvement.
  • Certifications in Quality Management, Internal Auditor/Lead Auditor (ISO 17020/9001/45001) preferred.

Job Type: Full-time

Pay: AED4,000.00 - AED5,500.00 per month

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