Quality Manager

The Quality Manager is responsible for developing, implementing, and maintaining the organization's Quality Management System (QMS) to ensure that products and services meet consistent standards of quality and compliance. This role involves overseeing quality assurance and control processes, leading continuous improvement initiatives, and ensuring adherence to industry regulations and customer expectations.

Key Responsibilities

• QMS Development & Implementation: Design and establish quality management systems and procedures to ensure consistent product and service excellence.
• Quality Assurance & Control: Lead and manage a team of quality assurance and control professionals to effectively execute quality initiatives.
• Compliance & Standards: Ensure compliance with industry and regulatory standards and certifications (e.g., ISO 9001, FDA).
• Quality Monitoring & Reporting: Monitor and evaluate the effectiveness of quality control measures; analyze quality performance data and report findings to senior management.
• Root Cause Analysis & CAPA: Identify and address quality issues, conduct root cause analysis, and implement corrective and preventive actions (CAPA).
• Cross-functional Collaboration: Collaborate with cross-functional teams (e.g., production, engineering, supply chain) to ensure quality requirements are effectively integrated into all aspects of the business.
• Training & Development: Provide regular quality training and education to all staff to ensure awareness and understanding of quality policies and procedures.
• Supplier Quality Management: Coordinate with suppliers to ensure quality requirements are met.
• Continuous Improvement: Lead initiatives in continuous improvement (CI), lean manufacturing, and Six Sigma practices.
• Customer Feedback Management: Investigate customer complaints and implement corrective actions.
• Audit & Documentation: Conduct internal and external audits to assess quality performance; manage and maintain documentation and records related to quality assurance and control.
  
  

Qualifications

• Education: Bachelor's degree in Quality Management, Engineering, or a related field.
• Experience: Proven experience as a Quality Manager, Quality Control Manager, or similar role, with a minimum of 3 years in quality management.
• Certifications: Certified Quality Manager (CQM), Six Sigma, Lean, or ISO 9001 certifications are preferred.
• Technical Skills: Strong knowledge of quality management systems and industry standards; proficiency in quality assurance software and tools.
• Analytical Skills: Ability to analyze data and identify trends and areas for improvement.
• Leadership Skills: Excellent leadership, communication, and interpersonal skills; experience in managing and mentoring teams.
• Attention to Detail: High attention to detail and accuracy.
  
  

Skills: quality monitoring,quality control,quality assurance,software quality management,root cause analysis,qms,quality management