Quality Manager & PT Scheme Coordinator

Our client is a healthcare consulting firm that specializes in outsourcing regulatory affairs, clinical research, and other technical services for pharmaceutical, medical device, and food companies, isseeking to hire ahighly motivated and experienced Quality Manager & PT Scheme Coordinator to join their team in Riyadh.

The successful candidate will be responsible for managing the Quality Management System in compliance with ISO / IEC 17043 and coordinating all activities related to PT schemes, ensuring accurate implementation, customer satisfaction, and compliance with accreditation requirements.

Responsibilities

• Develop, implement, and maintain the companys Quality Management System in compliance with ISO / IEC 17043.
• Coordinate the full cycle of PT schemes : planning, sample preparation, distribution, data collection, and reporting.
• Prepare, review, and update quality documentation (SOPs, work instructions, forms).
• Manage internal and external audits and ensure timely closure of findings.
• Act as the main contact point for participants, handling communication, inquiries, and complaints.
• Ensure impartiality, confidentiality, and reliability across all PT activities.
• Collaborate with the Technical & Statistical Manager to prepare statistical analysis and final PT reports.
• Monitor corrective and preventive actions (CAPA) and follow up on improvements.
• Provide training to staff on quality and PT-related requirements.

Qualifications & Requirements

• Bachelors degree in Science (Chemistry, Biology, Physics), Engineering, or Quality Management.
• 5-7 years of experience in quality management, including at least 2 years in Proficiency Testing coordination or laboratory quality systems.
• Strong knowledge of international standards :
• ISO / IEC 17043 (Proficiency Testing Providers)
• ISO / IEC 17025 (Testing and Calibration Laboratories)
• ISO 9001 (Quality Management Systems)
• Experience in audits (Internal / Lead Auditor certification is a plus).
• Familiarity with ISO 13528 statistical methods for PT evaluation is highly desirable.
• Strong organizational and coordination skills with the ability to manage multiple PT schemes simultaneously.
• Excellent communication and customer service skills.
• Proficiency in English (written and spoken).