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Quality Specialist, RN - Quality Management

Overview:
The Quality Specialist RN performs a variety of functions under the Quality Department Scopes of Work which include but are not limited to:

  • Performance Improvement: Collection, analysis, data reporting and facilitation of performance improvement methodologies for assigned projects
  • Regulatory Compliance: Resource to hospital and medical staff departments to assure compliance with regulatory standards
  • OPPE/Peer Review: Collection of metrics, profile creation and report generation of ongoing provider performance
  • Clinical Safety/Patient Experience: Case review and data analytics for Clinical Safety and Patient Experience projects
Responsibilities:
  • Serves as PI resource to assigned PI Teams and facilitates use of performance improvement methods to improve quality metrics.
  • Conducts concurrent and retrospective case reviews as assigned.
  • Ability to define problems, collect data, establish facts and draw valid conclusions
  • Provides both formal and informal training relating to performance improvement and regulatory compliance.
  • Conducts assigned screening and measurement activities including data collection and analyses. .
  • Generates reports and communicates results and activities to administration, medical staff and other internal and external parties to support organizational improvement initiatives.
  • Oversees the design, implementation and reporting related to assigned performance improvement projects.
  • Participates in collection, analysis and data reporting related to ongoing compliance efforts.
  • Works with medical staff and other multidisciplinary departments collaboratively through abstraction, review and analyses of peer review.

DCH Standards:
  • Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
  • Performs compliance requirements as outlined in the Employee Handbook
  • Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.
  • Performs essential job functions in a manner that ensures the safety of patients, visitors and employees.
  • Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees.
  • Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees.
  • Requires use of electronic mail, time and attendance software, learning management software and intranet.
  • Must adhere to all DCH Health System policies and procedures.
  • All other duties as assigned.
Qualifications:
  • Registered Nurse with current licensure for the state of Alabama
  • Minimum of three years’ experience in an acute care facility.
  • Clinical background that would facilitate assessment of patient care data for coordination of quality projects.
  • Ability to work independently, and manage multiple projects, with strong prioritizing skills
  • Familiarity with Joint Commission and CMS standards and terminology
  • Basic knowledge of computers and office productivity software.
  • Basic knowledge of data analysis.
  • Ability to communicate effectively.
  • Must be able to read, write legibly, speak and comprehend English.
  • Ability to maintain confidentiality.
  • Demonstrates independent skills, use of electronic emails, be a team player in relationship to working with others in groups and teams.
  • Able to prioritize, organize and accomplish work.
  • Keeping updated on technology and applying knowledge as applicable.
  • Expected to have the ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations.

WORKING CONDITIONS:
Work Context
  • Able to maintain confidentiality
  • Daily contact with others
  • Able to work independently
  • Regular work with work groups or teams
  • Requires accuracy and attention to detail
  • Physical presence onsite is essential
  • Regular Schedule
Physical Factors
  • Light work Exerting up to 20 pounds of force occasionally and/or a negligible amount of force constantly
  • Average motor coordination
  • Manual and finger dexterity important.
  • Sitting involved in most job functions
  • Hearing and vision must be normal or corrected to within normal range
  • Able to perform the duties with or without reasonable accommodation
Environmental Factors
  • May require wearing personal protective equipment
Works primarily indoors

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