Overview:
The Quality Specialist RN performs a variety of functions under the Quality Department Scopes of Work which include but are not limited to:
- Performance Improvement: Collection, analysis, data reporting and facilitation of performance improvement methodologies for assigned projects
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Regulatory Compliance: Resource to hospital and medical staff departments to assure compliance with regulatory standards
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OPPE/Peer Review: Collection of metrics, profile creation and report generation of ongoing provider performance
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Clinical Safety/Patient Experience: Case review and data analytics for Clinical Safety and Patient Experience projects
Responsibilities:
- Serves as PI resource to assigned PI Teams and facilitates use of performance improvement methods to improve quality metrics.
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Conducts concurrent and retrospective case reviews as assigned.
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Ability to define problems, collect data, establish facts and draw valid conclusions
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Provides both formal and informal training relating to performance improvement and regulatory compliance.
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Conducts assigned screening and measurement activities including data collection and analyses. .
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Generates reports and communicates results and activities to administration, medical staff and other internal and external parties to support organizational improvement initiatives.
- Oversees the design, implementation and reporting related to assigned performance improvement projects.
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Participates in collection, analysis and data reporting related to ongoing compliance efforts.
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Works with medical staff and other multidisciplinary departments collaboratively through abstraction, review and analyses of peer review.
DCH Standards:
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Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
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Performs compliance requirements as outlined in the Employee Handbook
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Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.
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Performs essential job functions in a manner that ensures the safety of patients, visitors and employees.
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Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees.
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Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees.
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Requires use of electronic mail, time and attendance software, learning management software and intranet.
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Must adhere to all DCH Health System policies and procedures.
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All other duties as assigned.
Qualifications:
- Registered Nurse with current licensure for the state of Alabama
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Minimum of three years’ experience in an acute care facility.
- Clinical background that would facilitate assessment of patient care data for coordination of quality projects.
- Ability to work independently, and manage multiple projects, with strong prioritizing skills
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Familiarity with Joint Commission and CMS standards and terminology
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Basic knowledge of computers and office productivity software.
- Basic knowledge of data analysis.
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Ability to communicate effectively.
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Must be able to read, write legibly, speak and comprehend English.
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Ability to maintain confidentiality.
- Demonstrates independent skills, use of electronic emails, be a team player in relationship to working with others in groups and teams.
- Able to prioritize, organize and accomplish work.
- Keeping updated on technology and applying knowledge as applicable.
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Expected to have the ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations.
WORKING CONDITIONS:
Work Context
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Able to maintain confidentiality
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Daily contact with others
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Able to work independently
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Regular work with work groups or teams
- Requires accuracy and attention to detail
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Physical presence onsite is essential
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Regular Schedule
Physical Factors
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Light work Exerting up to 20 pounds of force occasionally and/or a negligible amount of force constantly
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Average motor coordination
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Manual and finger dexterity important.
- Sitting involved in most job functions
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Hearing and vision must be normal or corrected to within normal range
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Able to perform the duties with or without reasonable accommodation
Environmental Factors
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May require wearing personal protective equipment
Works primarily indoors