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Quality Supervisor

Description:

The Quality Supervisor is responsible for establishing and lead the Quality function as a hands-on contributor while independently managing all quality-related activities. This role ensures product compliance, supports production, and drives continuous improvement across the organization. The supervisor will work closely with cross-functional teams to build a strong quality culture.

Key Responsibilities

  • Perform and review FAI reports for new and revised parts. Ensure compliance with drawing requirements.
  • Inspect raw materials and components to ensure compliance.
  • Work with suppliers to resolve nonconformance issues.
  • Provide hands-on support to production to resolve quality issues in real time.
  • Monitor in-line inspections and ensure adherence to quality standards.
  • Perform final inspections (Customer Experience Inspection) to ensure products meet customer expectations and protect the customer from receiving nonconforming products.
  • Support customer complaints and warranty investigations.
  • Lead MRB activities including disposition of nonconforming materials.
  • Manage deviation and concession processes.
  • Monitor key quality metrics and maintain quality records, reports, and documentation.
  • Develop and maintain supplier quality performance.
  • Issue SCARs and follow up on closure.
  • Create and track corrective action reports (CARs) and ensure effectiveness of implemented actions.
  • Identify opportunities to improve efficiency and reduce cost of poor quality.
  • Work closely with production, engineering, and supply chain teams.
  • Train employees on quality standards and inspection methods.
  • Lead by example as a hands-on contributor.
  • Act as the primary point of contact for all quality related matters.
Requirements:
  • 5+ years of experience in manufacturing quality.
  • Strong hands-on experience in FAI, Incoming inspections, Finished good Inspection and problem-solving.
  • Ability to work independently and manage multiple priorities.
  • Strong communication and leadership skills.
  • Hands-on and detail oriented.
  • Self-driven and able to run the department independently.
  • Strong problem solver with a proactive mindset.
  • Collaborative and able to blend with cross-functional teams.

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