The Quality Supervisor leads daily operations of the inspection and documentation teams. This role manages inspector schedules and time cards, assigns daily tasks, mentors documentation staff, and ensures quality processes are followed. The Supervisor also coordinates closely with the Planning Department’s NPD Quality Inspector/Documentation role to ensure inspection and documentation activities align with new product development timelines and requirements.
Key Responsibilities:
Team Supervision & Oversight
- Supervise daily activities of quality inspectors and documentation personnel
- Manage time card approvals and attendance monitoring for inspection team
- Delegate daily assignments based on production schedules and quality priorities
- Mentor and support development of documentation specialist(s)
NPD Coordination & Collaboration
- Coordinate with NPD Quality Inspector/Documentation (under Planning) to align on inspection protocols, ECOs, deviations, and new documentation needs
- Ensure inspection team readiness for NPD-related requirements and feedback
- Integrate insights from NPD processes into team workflows and training
Cross-Functional Communication
- Attend and represent Quality in supervisor coordination meetings
- Provide timely updates to the Quality Manager regarding team performance and risks
- Facilitate communication between Quality, Planning, and Production teams
Documentation & Process Management
- Oversee quality documentation for compliance and accuracy
- Support the implementation of process improvements based on team or cross-department input
- Ensure all inspection and documentation practices align with internal standards and customer requirements
Qualifications:
- Minimum 2 years in a manufacturing quality or documentation role
- Demonstrated leadership or peer-mentorship experience
- Familiarity with quality systems, inspection methods, and document control
- Strong communication skills for cross-departmental coordination
- Proficient in Microsoft Office and/or ERP systems; experience with timekeeping software preferred
Pay: $24.00 - $28.00 per hour
Work Location: In person