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RCM Insurance Follow-Up Specialist

About Us:

About Imagen

Imagen Dental Partners is a fast-growing, technology-driven dental organization focused on building a community of exceptional clinicians and delivering best-in-class patient care. We partner with practices to support growth, operational excellence, and long-term success.

The Impact You Will Make:

We’re looking for a detail-oriented and proactive Dental RCM Follow-Up Specialist to join our team! In this role, you’ll play a critical part in driving revenue by ensuring timely insurance follow-up, resolving claim issues, and optimizing reimbursement for multiple practices.

If you thrive in a fast-paced environment and enjoy problem-solving, collaboration, and delivering results—this is a great opportunity to grow your career in dental revenue cycle management.


What We Offer:

  • Competitive pay including yearly bonus starting at $27/hr
  • Benefit package including medical, dental, vision, mental health, and pet care
  • Matching 401K
  • Holidays and generous PTO
  • Opportunities for development and growth
  • Remote optional
Responsibilities:

What You Will Own:

  • Manage and follow up on insurance claims for multiple dental practices
  • Review and work assigned A/R reports to ensure timely collections
  • Conduct follow-up with insurance carriers to resolve outstanding claims
  • Resubmit claims, request EOBs, and ensure accurate posting of payments
  • Prepare and submit appeals for denied claims
  • Track and review performance against key revenue cycle KPIs
  • Partner with the RCM Manager and Supervisor to meet benchmarks and improve outcomes

Qualifications:

Required Qualifications

  • 2 plus years experience revenue cycle experience in either Medical or Dental field
  • Experience in a dental setting preferred
  • Proven experience managing multiple priorities and owning outcomes in a fast-paced setting
  • Proven experience influencing office partners to drive a positive result

Preferred Qualifications

  • Working knowledge of dental PMS systems such as Dentrix, Eaglesoft, or Open Dental
  • Strong attention to detail with excellent documentation and follow-through skills
  • Proven experience managing dental revenue cycle A/R

Our Mission:

At Imagen Dental Partners, we’re building a thriving community of technology-driven, patient-focused professionals. Our mission is simple: to elevate dental care through excellence, collaboration, and innovation.

We believe success starts with people. That’s why we invest heavily in career growth, continuing education, and a supportive culture where top talent can make an impact and grow at an accelerated pace

Our commitment to inclusion is woven into the core of who we are. We believe that we are strongest when we embrace the voices of our team members, patients, partners, and the communities we serve.

We are committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other class protected by federal, state, and local laws.

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