Reception Supervisor

Job Summary

We are looking for a highly experienced Supervisor Receptionist to oversee front desk operations and ensure exceptional customer service. The ideal candidate must have a minimum of 7 years of experience in reception or front office roles, preferably in a salon, spa, or hospitality environment

Key Responsibilities

• Supervise and manage reception/front desk staff
• Ensure a professional, welcoming experience for all clients
• Manage bookings, appointments, and cancellations
• Handle client concerns and resolve complaints professionally
• Oversee cash handling, billing, and daily sales reports
• Coordinate schedules with technicians and management
• Maintain accurate client records and booking system updates
• Ensure compliance with company policies and service standards

Requirements & Qualifications

• Minimum 7 years of experience in reception or front desk supervision
• Strong leadership and communication skills
• Excellent customer service and problem-solving abilities
• Experience with booking systems and POS software
• Ability to multitask in a fast-paced environment
• Professional appearance and positive attitude
• Fluency in English

Preferred Experience

• Salon, spa, or hospitality industry background
• Staff supervision and training experience

Job Type: Full-time

Pay: Up to AED5,000.00 per month