Receptionist

We are seeking a Receptionist (Saudi National only) who has a genuine love for working with children and their families, a warm and professional presence, and a passion for providing excellent service. As the first point of contact for our center, this role is essential in creating a welcoming environment, supporting smooth daily operations, and ensuring every visitor and call is handled with care and efficiency.

Key Responsibilities:

• Create a warm, friendly, and professional environment for children and their families upon arrival.
• Welcome clients and visitors, ensuring they feel comfortable and supported from the first moment.
• Answer phone calls and emails with clarity, kindness, and professionalism.
• Manage daily appointment scheduling and coordinate between therapy staff and families.
• Provide accurate information about the center’s services related to child development and rehabilitation.
• Maintain client records and ensure confidentiality and proper documentation.
• Assist families in completing necessary forms and guide them through the intake or follow-up process.
• Coordinate waiting areas and ensure they are child-friendly, safe, and organized.
• Communicate effectively with therapists, administrative staff, and management.
• Support center events, awareness campaigns, or parent workshops as needed.

Qualifications:

• Strong interpersonal and communication skills, especially with children and parents.
• Fluent in Arabic and English, both spoken and written.
• Bachelor's degree preferred, ideally in Business Administration, Education, Psychology, or a child-related field.
• Previous experience in a pediatric clinic, therapy center, or educational setting is a strong plus.
• Friendly demeanor, presentable appearance, and a genuine interest in working with children.
• Skilled in computer use (MS Office, email communication, appointment systems).
• Ability to manage time, multitask, and remain calm under pressure.
• High level of emotional intelligence and empathy, especially when interacting with parents of children with special needs.