Receptionist

ADSS is a successful retail and institutional brokerage headquartered in Abu Dhabi. The firm is undergoing a multi-year transformation to become a high-growth, purpose-driven, data-led organisation that delivers market-leading personalised content, offerings, and experiences to traders. To strengthen its client-centric focus, ADSS is redesigning its structure, technology, and operations, while embedding a high-performance culture shaped by ‘The ADSS Way’. The goal is for ADSS to emerge as a dynamic, innovative, and trusted market leader—reflected in the perceptions of its clients, talent, shareholders, and competitors.

The Receptionist will be the face of ADSS Dubai, welcoming and supporting clients, visitors, and team members while ensuring smooth day-to-day operations. The position requires a proactive and personable individual with strong communication skills, attention to detail, and a genuine commitment to delivering exceptional service in a fast-paced environment.

Key Responsibilities & Accountabilities:

• Manage the company’s reception area, maintaining a professional image at all times.
• Greet and direct visitors - including clients, vendors, and candidates - in a courteous and professional manner.
• Answer and route incoming calls, take messages where necessary, and manage switchboard communications.
• Receive, log, and distribute mail and courier deliveries efficiently.
• Support administrative tasks such as document handling, obtaining signatures, and visitor access procedures.
• Maintain and update employee records, databases, and internal directories.
• Coordinate meeting room bookings, stationery, and catering requirements.
• Collaborate with management and other departments to ensure smooth communication and operational flow.
• Adhere to company safety and security policies, ensuring compliance among staff and visitors.

Skills & Qualifications:

• High School Diploma or equivalent.
• 1–2 years of experience in a receptionist or administrative support role.
• Proficient in Microsoft Word, Excel, and general office equipment.
• Strong interpersonal and communication skills.
• Confident, well-organised, and detail-oriented.
• Excellent phone etiquette and ability to multitask under pressure.
• Professional, courteous, and comfortable engaging with Senior Management and VIP guests.
• Prior experience managing client and vendor relationships.
• Fluency in both Arabic and English is required.