Receptionist

Together, Cognita schools provide a uniquely global education that goes beyond grades, developing academic excellence alongside adaptability, agency, and the positive attitudes that prepare young people to grow, thrive, and find success in a rapidly evolving world.

Cognita Middle East has 14 schools within its portfolio, including: RGS Guildford Dubai, Repton Dubai, Repton Al Barsha and Repton Abu Dhabi, Horizon English School, Horizon International School, Ranches Primary School and Al Ain English Speaking School in the UAE, Dasman Bilingual School in Kuwait, Downe House Riyadh and King's College Riyadh in Saudi Arabia, Downe House Muscat and Cheltenham Muscat in Oman, and King's College Doha in Qatar.

Job Overview

We are looking for Receptionist to join the team from February 2026. The Receptionist will bethe welcoming face of King's College Riyadh Sedra, creating warm firstimpressions and providing ongoing support to families and visitors. As a vitalpart of the Admissions and Parent Experience Team, the Receptionist will helpmanage a wide range of front-of-house responsibilities, ensuring an exceptionallevel of service from the very first interaction through enrolment and beyond.

Initial working days will be Wednesday to Sunday. Hours will either be 09.00am-17.00pm or 15.00pm-23.00pm.

What you'll do Front of House Excellence

• Serve as the primary point of contact for parents, visitors, and the school community, ensuring a warm welcome and prompt, professional service. Ensure all visitors are signed in as per protocol.
• Efficiently manage incoming calls, directing enquiries, and providing information with courtesy and accuracy.
• Confidently answer frequently asked questions with accurate information as the first point of contact for all parent, staff and visitor enquiries.

Admissions and Tour Coordination

• Assist with scheduling and confirming school tours and open days, providing logistical support to ensure a smooth and positive experience for prospective families.
• Support the admissions process by helping with document collection, follow-ups, and ensuring a smooth transition for new students.
• Contribute to the maintenance of CRM data accuracy, supporting informed decision-making within the admissions process.

Customer Experience and Engagement

• Maintain an in-depth understanding of the school's calendar, events, and activities to effectively communicate and engage with the parent community.
• Maintain open lines of communication to new & prospective parents ensuring that their concerns and feedback are handled effectively and efficiently; liaising with other school personnel as required.
• Uphold organisational excellence at the front desk, ensuring efficient operation and an inviting atmosphere. Ensure the reception area is tidy and presentable, with all necessary stationery and material.

Administrative Support

• Manage the absence mailbox by translating the information onto iSAMS (school management system), responding to emails from parents, disseminating the information to teachers, and recording absences accurately.
• Provide administration support to other departments as requested by the line manager.

General Responsibilities

• Model and promote the school's values in all interactions, fostering a culture of kindness, fairness, and ethical conduct.
• Adhere to safeguarding policies, maintaining a safe and supportive environment for all students.
• Maintain confidentiality and adhere to school policies, demonstrating a professional approach to all aspects of school life.
• Engage in personal development and contribute positively to the school's community spirit.

What we're looking for

• Exceptional communication skills in both written and spoken English and Arabic. Preference will be given to Saudi Arabian nationals.
• Experience with CRM software, alongside a keen ability to navigate and leverage various administrative platforms.
• A proactive, detail-oriented approach, capable of thriving both independently and within a collaborative team setting.
• Demonstrated ability to manage complex stakeholder relationships, embodying sensitivity, tact, and confidentiality.
• A strong alignment with King's College values, promoting them passionately within and beyond our school walls.
• Flexibility to accommodate the dynamic needs of our community.

If youaspire to make a lasting impact, we invite you to apply and be a key player inshaping the future of the King's College Riyadh and Cognita schools.

Cognita is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers, and other third parties to share this commitment. Safer recruitment practices and pre-employment background checks will be undertaken before any appointment is confirmed.