Receptionist

Location: SW1 Gym & Fitness

We are pleased to offer you the position of Receptionist at SW1 Gym & Fitness . Based on your qualifications and skills, we believe you will be a strong asset to our team and contribute to maintaining our high standard of customer service.

• Welcoming and greeting members and guests in a friendly, professional manner
• Assisting customers with enquiries and providing information regarding membership, classes, and schedules
• Operating and navigating the gym system confidently and efficiently
• Recording and counting customer attendance on a daily basis
• Maintaining the cleanliness and organization of the reception area
• Overseeing basic gym maintenance and ensuring equipment and shared areas are kept in good condition
• Reporting any maintenance issues, damages, or concerns to the management immediately

• Strong communication and customer service abilities
• Familiarity with gym management systems or willingness to learn quickly
• Responsible, organized, and able to manage customer flow effectively
• Positive attitude, teamwork spirit, and professional presentation
• Attention to detail with the ability to identify and report issues promptly
• Excellent interpersonal and customer service skills
• Strong communication and negotiation skills
• Attention to detail and problem-solving skills
• Ability to work independently and as part of a team
• Proficiency in using Point of Sale (POS) systems
• Fluency in English; knowledge of Arabic is a plus
• High school diploma or equivalent; additional qualifications in sales or related fields are beneficial