Receptionist

Location : Pendik/ İstanbul

Key Responsibilities:

• Manage the Visitor Management system, ensuring all guests receive a memorable and professional welcome, with all badges prepared in advance of arrival for a seamless user experience for the building.

• Welcome all internal colleagues in a courteous and professional manner.

• Maintain complete ownership of the Reception area and its surrounding areas by collaborating with all colleagues and service partners to ensure it reflects a positive image of the company.

• Assist with issuing and delivery of lost and forgotten passes when applicable.

• Use the technology platform to ensure all loaned items are scanned in and out within agreed timelines.

• Actively and positively engage with colleagues, clients and other stakeholders to ensure a seamless service experience and coordination across departments.

• Provide general administrative support to various departments, including photocopying, filing, and data entry.

• Ensure that all matters that may impact the smooth running of the building and facilities are immediately.

• Reported and collaborate with the relevant stakeholders to ensure timely closure of tickets and jobs.

• Provide support to the Admin team by posting and assigning workplace tickets on the Helpdesk system.

• Assist the Admin team in the management of the Desk Booking system.

• Build and maintain strong working relationships with the Security Team, ensuring that the building is secure at all times.

• Report health and safety hazards and take proactive action to resolve the risk where appropriate.

• Provide information in relation to local transport links and service statuses so guests are provided with up-to-date information for their onward journeys.

• Hold general knowledge of local amenities and directions.

• Must be operationally hands on to assist wider team during peak periods and work flexible hours from time to time.