Receptionist

Responsibilities:

• Greet patients, visitors, and vendor with professionalism and courtesy
• Answer phone calls, respond to inquiries, and direct calls to appropriate staff as needed
• Provide detailed information regarding services, products, and insurance coverage
• Collaborate with hearing aid specialists, audiologists, and other team members to ensure seamless patient care and efficient workflow
• Manage patient check-ins/outs, schedule and confirm appointments, and send timely reminders via phone, email, or text
• Verify and update patient information, including personal and insurance details, ensuring accuracy and confidentiality
• Process patient payments, manage insurance billing, and handle cash/credit transactions
• Address patient complaints or concerns and escalate to appropriate staff when necessary
• Assist with filing, data entry, other clerical tasks, while maintaining strict confidentiality of all records

Qualifications:

• Minimum of 1-2 years of experience as a Receptionist in a medical setting.
• Strong background in front desk operations, including appointment scheduling, and managing patient flow.
• Familiarity with insurance verification process.
• Strong organizational skills and attention to detail.
• Ability to provide high-quality customer service.
• Excellent communication and interpersonal skills.
• Available to join on short notice

Job Type: Full-time

Pay: ﷼5,000.00 - ﷼7,000.00 per month

Experience:

• Front Desk Operation: 2 years (Required)
• Medical Insurance Process: 2 years (Required)
• Customer Service: 2 years (Required)

Language:

• English (Required)

Work Location: Hybrid remote in Riyadh