Receptionist

We are looking for a dynamic and customer-focused Front Office Receptionist to join our team.

Key Responsibilities

• Welcome and assist guests in a professional and friendly manner
• Handle check-in and check-out procedures efficiently
• Manage reservations, room allocations, and guest records
• Respond to guest inquiries, requests, and complaints promptly
• Coordinate with housekeeping and maintenance for smooth operations
• Handle phone calls and provide accurate information
• Process payments and maintain proper cash handling procedures

Requirements

• Previous experience in hotel front office preferred
• Good communication skills in English (Arabic is an advantage)
• Basic knowledge of computer systems / hotel PMS
• Professional appearance and customer-oriented attitude
• Ability to work in shifts

Skills

• Strong communication and interpersonal skills
• Problem-solving ability
• Multitasking and time management
• Attention to detail

Work Location: In person