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Receptionist

Receptionist (Pet Industry)

Position Overview
We are seeking a dedicated and personable Receptionist with experience in the pet industry to join our team. This role is the first point of contact for our clients and their pets, ensuring a welcoming and professional experience. The ideal candidate will not only excel in customer service and administrative tasks but also show a willingness to learn basic grooming skills. Prior grooming experience, especially with dogs, is a strong advantage and will open opportunities for future growth within our salon.

Key Responsibilities

  • Greet clients and their pets warmly, creating a friendly and professional atmosphere.
  • Manage appointment scheduling, client records, and salon communications.
  • Handle phone calls, emails, and walk-in inquiries with efficiency and care.
  • Assist in maintaining a clean, organized, and safe salon environment.
  • Support the grooming team with basic tasks, and gradually learn grooming techniques.
  • Provide exceptional customer service, ensuring client satisfaction and loyalty.
  • Uphold salon standards and contribute to the overall brand experience.

Qualifications

  • Previous experience in the pet industry (reception, customer service, or related roles).
  • Strong communication and interpersonal skills.
  • Organizational ability and attention to detail.
  • Willingness to learn basic grooming skills; prior grooming experience is highly preferred.
  • Passion for animals and commitment to their well-being.
  • Ability to work collaboratively in a team-oriented environment.

Future Growth
This role offers the opportunity to expand into grooming responsibilities over time, making it ideal for candidates who aspire to grow their career in the pet care industry.

Job Type: Full-time

Pay: From AED2,000.00 per month

Work Location: In person

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