Receptionist

About the job

Receptionist / Call Coordinator – Bennett Truck Center

We’re looking for someone to handle inbound calls and keep things organized on the front end.

We’re a diesel parts company and we get a lot of calls every day ( 50+ ) truck drivers, shop owners, fleets, etc. This role is making sure those calls get handled quickly and go to the right place.

What you’ll be doing

• Answer incoming calls

• Figure out what the caller needs (order issue, new parts, dealer, etc.)

• Get basic info (name, order # if they have one)

• Send them to the right person or department

• Take messages or create follow-ups when needed

• Keep things moving, don’t let calls pile up

What matters for this role

• You can stay calm when it gets busy

• You don’t get overwhelmed with multiple calls coming in

• You’re clear and direct on the phone

• You can move conversations along without dragging them out

• You’re reliable - this role matters more than it sounds.

What this job is NOT

• It’s not a slow front desk job

• It’s not sitting around waiting for calls

• It’s not just chatting with customers

This is a fast-paced role and you’ll be handling multiple things at once.

Pay / growth

There’s room to grow into other roles.

Pay: $16.00 - $22.00 per hour

Work Location: In person