Receptionist

The part-time receptionist is responsible for a variety of administrative support tasks, including answering phones, receiving visitors, preparing meeting rooms, monitoring the shared calendar, sorting, and distributing mail, and making travel arrangements.

ESSENTIAL FUNCTIONS

• Responsible for greeting and assisting citizens, visitors, and guests with a positive demeanor; determines the purpose of each person’s visit and directs or escorts him or her to the appropriate location.
• Knowledgeable about each department, as to be able to answer simple questions of those who walk in the door.
• Answers, screens, and directs phone calls to staff; takes messages and schedules appointments.
• Receives mail, documents, packages, and courier deliveries and delivers or distributes items.
• Orders office supplies as needed and maintaining supply inventory.
• Perform routine clerical work, including, but not limited to, attending meetings, preparing reports and correspondence, copying and filing/retrieving documents, sending, and receiving faxes and e-mails, entering and retrieving computer data, answering the telephone, processing daily mail, etc.
• Prepares meeting/conference rooms for meetings and special events; assists in making regular and special meeting arrangements as needed
• Attend trainings, meetings, seminars, and/or workshops to enhance job knowledge and skills.

ADDITIONAL JOB FUNCTIONS

• Uses a variety of computer software programs such as Microsoft Word, Excel, Outlook.
• Ability to navigate the City of Chamblee website to direct citizens to resources.
• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES

• None

QUALIFICATIONS

• Bilingual in Spanish and English is strongly preferred.
• High school diploma or equivalent required; Associate degree in business studies or related field preferred
• Ability to keep material and information confidential.
• Treats others with dignity and respect and maintains a friendly demeanor; values the contributions of others
• Writes and speaks effectively, using conventions proper to the situation; asks questions to ensure understanding; exercises a professional approach with others using all appropriate tools of communication; uses consideration and tact when offering opinions
• Able to manage multiple responsibilities; able to determine task/project urgency in a practical way; uses goals to guide actions; creates detailed action plans; organizes and schedules tasks effectively
• Able to deal with people beyond giving and receiving instructions. Must be adaptable to performing under stress when confronted with persons acting under stress
• Excellent computer skills and experience with MS Office suite of software. Ability to easily learn new software programs as required.
• Ability to exercise good judgment by making sound and well-informed decisions; perceives the impact and implications of decisions; makes effective and timely decisions, even when data are limited, or solutions produce unpleasant consequences.
• Ability to arrive at work on time and consistently.