Receptionist

Overview

We are seeking a friendly, professional Receptionist to join our Optometric office team. The ideal candidate will be the first point of contact for patients and visitors, providing exceptional customer service. This role requires a servant's heart with a willingness to learn. There will be opportunities to cross train and learn multiple skills in a drama free enviroment.

Duties

• Greet patients and visitors warmly, ensuring a positive first impression.
• Manage incoming calls, directing them to the appropriate personnel while maintaining HIPAA compliance.
• Schedule appointments using EMR.
• Maintain patient records and ensure all information is accurate and up-to-date.
• Scheduling referrals.
• Provide information about services offered and answer patient inquiries with professionalism.
• Insurance varification.
• Dispensing Contact lenses.

Requirements

• Strong customer service skills with the ability to communicate effectively in person and over the phone.
• Willingness to learn.
• Excellent organizational skills with attention to detail.
• Ability to multitask in a fast-paced environment while maintaining a calm demeanor.
• If you are passionate about providing excellent service in a healthcare setting and meet the qualifications outlined above, we encourage you to apply for this rewarding position.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k) matching
• Paid time off

Ability to Commute:

• Chattanooga, TN 37421 (Required)

Ability to Relocate:

• Chattanooga, TN 37421: Relocate before starting work (Required)

Work Location: In person