Receptionist

Our busy spa is looking for a dedicated, highly reliable Front Desk Receptionist to be the welcoming face of our business. We need someone who is adaptable, loves working with people, and takes pride in being a dependable cornerstone of our daily operations.

IMPORTANT – Long-Term Applicants Only: This is a permanent, year-round position. We invest heavily in training our team; therefore, this role is not open to seasonal summer applicants or those seeking short-term internships.

Core Requirements: Availability & Reliability

• Required Availability: Working some days on weekends and evening closing hours is a must (3:00 PM – 9:00 PM). If you are only available to work weekdays or morning/opening shifts, please do not apply.
• Flawless Punctuality: Our spa relies on the front desk to open and close on time. Showing up on time, every time, is an absolute requirement for this role.

Key Responsibilities

• Client Experience: Greet clients warmly upon arrival, manage the check-in/check-out process, and ensure a seamless, relaxing experience.
• Schedule Management: Answer phones, respond to inquiries, and accurately book/manage appointments for our therapists.
• Financial Transactions: Efficiently process payments and handle point-of-sale transactions using Booker and Clover systems.
• Daily Operations: Maintain a clean, organized front desk area and assist with light office management tasks.

What We’re Looking For Location & Commute:

• Job Location: 100% In-Person (Remote work is not available).
• Commute Preference: To ensure reliable punctuality, the ideal candidate should live within 15 miles of the spa. This includes areas ranging from San Mateo to San Jose, as well as Fremont.

Experience & Skills:

• Spa/Salon Experience: Previous experience working in a spa or salon environment is preferred, but not required (we will train the right person!).
• Tech-Savvy: Experience with digital scheduling and POS software (experience with Booker and Clover is a major plus).
• Communication: Exceptional customer service and multitasking skills.

Job Type: Part-time

Pay: $22.00 - $24.00 per hour

Benefits:

• 401(k)
• Employee discount
• Paid time off

Application Question(s):

• Are you looking for a permanent, year-round position? (If no, please do not apply).
• Please tell us what days and hours you are available to work.

Work Location: In person