Receptionist

Full Circle Vision Care is seeking a friendly, professional, and detail-oriented Front Office Receptionist to join our growing team. As the first and last point of contact for our patients, you will play a vital role in creating a welcoming and positive experience while helping ensure the smooth operation of our office.

What You'll Do

• Welcome patients and visitors in person and by phone with exceptional customer service
• Schedule appointments and maintain provider calendars
• Verify and enter patient demographics and insurance information
• Review and interpret vision insurance benefits
• Explain insurance coverage, copays and patient financial responsibilities
• Communicate with insurance companies regarding eligibility, benefits, authorizations, and coverage questions
• Process patient payments and post payments to accounts
• Assist with patient check-in and check-out procedures
• Open, sort, and distribute incoming mail
• Open and close the office as assigned
• Support team members and assist with other duties as needed

What We're Looking For

• Excellent communication and customer service skills
• Strong attention to detail and organizational abilities
• Ability to multitask in a fast-paced environment
• Proficiency with computers and office equipment
• Ability to work independently and as part of a team
• Minimum 1 year of experience in a medical, ophthalmology, optometry, or healthcare office
• Experience verifying insurance benefits and explaining coverage to patients preferred
• Knowledge of vision and medical insurance plans is a plus
• Commitment to providing outstanding patient care

Education & Requirements

• High School Diploma or equivalent required
• Ability to sit for extended periods and work on a computer
• Reliable attendance and punctuality are essential

Submit Cover letter and Resume to apply

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• Employee discount
• Paid time off
• Retirement plan

Work Location: In person