Receptionist

Company Overview

Twin City Hardware (TCH) is a leading supplier of opening and access solutions for the construction industry, providing high-quality doors, frames, hardware, and security products. With a commitment to exceptional service and a robust national inventory, TCH delivers reliable solutions tailored to meet the needs of commercial, architectural, and residential projects.

Summary

As a Front Desk Receptionist at Twin City Hardware, you will be the first point of contact for our clients and visitors. Located in a dynamic environment, your role is vital in ensuring smooth operations at our front desk while providing outstanding customer service that reflects our company’s values.

Responsibilities

• Field all incoming calls, ask appropriate questions to forward accurately
• Notify company personnel of visitor arrivals
• Open, sort and distribute incoming mail and packages
• Manage outgoing mail, accurately weigh/ apply postage
• Scan documents and filing
• Mail weekly invoices and monthly customer statements
• Provide excellent response time to customers and vendors
• Organize, implement and track customer pre-lien notifications
• Monthly office supply ordering and distribution
• Assist with invoice entry into customer specific portals
• Compile Orientation packets as needed
• Distribute monthly birthday gift cards

Requirements

• Excellent verbal communication skills
• Excellent interpersonal and customer service skills
• Basic understanding of administrative and clerical procedures and systems
• Proficient computer skills in a Windows / Google based environment
• Ability to keep personnel information confidential
• Favorable results from a criminal background check

Working Conditions

Office environment with extended periods of computer work and sitting. Daily phone usage.

If you are ready to be the welcoming face of Twin City Hardware and contribute to our success, we invite you to apply today! We are an Equal Opportunity Employer offering a drug-free workplace.

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Ability to Commute:

• Oakdale, MN 55128 (Required)

Ability to Relocate:

• Oakdale, MN 55128: Relocate before starting work (Required)

Work Location: In person