Receptionist (Arabic Speaking) Minimum 2 Years (Healthcare / Medical Center)

Job Title: Receptionist (Arabic Speaking) – Medical Center
Experience Required: Minimum 2 Years (Healthcare / Medical Center)
Location: VIVO Health Clinic – Sharjah
Employment Type: Full-time

Job Summary

VIVO Health Clinic is seeking a dedicated and professional Receptionist with Medical Coding experience to join our growing team in Sharjah. The ideal candidate will be patient-focused, well-organized, and capable of managing front-desk operations, supporting medical coding and insurance processes, and assisting with basic sales and patient follow-ups.

This role offers an excellent opportunity to grow with a fast-evolving healthcare brand recognized for excellence in Gynecology, Dental, and General Medicine.

Key Responsibilities

Front Desk & Patient Coordination

• Greet and assist patients with professionalism and courtesy
• Manage appointments, calls, and daily reception operations
• Coordinate with doctors and departments to ensure smooth clinic workflow
• Maintain a clean, organized, and welcoming reception area

Billing, Insurance & Medical Coding

• Handle patient billing, insurance coordination, and records
• Accurately code and process insurance claims in compliance with DHA/MOH standards
• Manage claim submission, resubmission, and reconciliation
• Coordinate with doctors and insurance teams to ensure accurate documentation

Sales & Marketing Support

• Support clinic marketing and sales initiatives
• Follow up with patients, assist in lead conversion, and promote clinic services

Requirements

• Minimum 2 years’ experience in a medical or healthcare facility
• Arabic speaking is mandatory
• Experience in medical coding and insurance processing
• Strong communication, organisational, and multitasking skills
• Patient-oriented with a professional and positive attitude

Job Types: Full-time, Part-time, Permanent, Contract