Receptionist: Check Out Assistant

Job Summary
We are looking for a friendly, reliable, and Check-Out Assistant--Bilingual a plus to join our growing healthcare team. This position plays a key role in creating a positive patient experience by assisting patients during checkout, scheduling appointments, and supporting daily front office operations.

If you enjoy working with people, staying organized, and being part of a fast-paced medical environment, we would love to hear from you.

What You’ll Do

• Check out patients and update records in the Electronic Medical Record (EMR) system
• Schedule follow-up appointments
• Collect copays, deductibles, coinsurance, and patient balances
• Post payments and provide receipts
• Answer phone calls and assist patients with questions
• Manage patient portal messages
• Route urgent calls to clinical staff when necessary
• Maintain accurate patient records and confidentiality
• Support front desk and administrative tasks as needed

What We’re Looking For

• Bilingual (English/Spanish) preferred
• Previous front desk, administrative, or medical office experience
• Familiarity with EMR systems
• Strong customer service and communication skills
• Comfortable using computers and Microsoft Office
• Ability to multitask in a busy office environment
• Strong attention to detail and organization

Why Join Us

• Competitive pay
• Paid time off
• Supportive and professional work environment
• Medical/Dental/Vision/401K

Pay: $17.00 - $18.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• What is the first date you will be available to start position?

Experience:

• Insurance verification: 1 year (Required)

Work Location: In person