Receptionist/ CMA

We are seeking a friendly, dependable employee as our CMA/ OFFICE ASSISTANT with a CMA or ACMA certification for our Edmond location. We value employees with a strong work ethic, great customer service, and always attention to detail.

• Immediate Opening
• Full time position Monday thru Friday with paid health, vision and dental insurance.

REQUIREMENTS:

• Microsoft Office Proficiency
• Quick to Learn New Systems

Reports to

Center Director

Summary/objective

Essential functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Operations:

• Screens and routes incoming telephone calls on multi-line phone system, including retrieving voice mails and distributing to intended person. Directing Participants and Caregivers with transportation changes to contact transportation.
• Greeting Participants, Caregivers, and Guest.
• Communicating any needs or concerns to Center Director and direct care staff.
• Assist participants in and out of vehicles as needed.
• Provide exceptional customer service.
• Coordinate with Enrichment Coordinator and to ensure any craft projects, notices, soiled clothing and any other items that need to be sent home are sent with participant and or care giver.
• Assist in vendor relationship management.
• Coordinate with Center Director to schedule tours for new inquires.
• Tour potential Participants and Caregivers when the Center Director not available.
• Manage Cad Care entries for attendance, new inquiries, and documenting relevant information in note section.
• Follow up with new inquiries within 24 hours to offer assistance with paperwork or answer any questions, ensuring follow-up is notated in the notes section of Cad Care.
• Scanning participant information in Edmond- Cad Care folder.
• Scanning attendance to Accounting Director each Monday.
• Coordinating with Dietary Aide to ensure food count numbers are on attendance sheet before scanning to Accounting Director.
• Send with the driver every Monday to Bethany office, DHS tapes, mail, receipts, and other items requested by Center Director.
• Manage office equipment, ensure copiers are operational and fully stocked with toner, paper, etc.
• Participant in Resident Council meetings, being scribe for Enrichment Coordinator.
• Assisting with medication administration as needed.
• Assisting with activities as needed.
• Being available to assist Center Director with various tasks as needed throughout the day.

Required education and experience

CMA or ACMA

Intermediate knowledge of Microsoft Office Suite, with emphasis on Word and Excel;willingness to learn new programs that will enhance services provided.

Preferred education and experience

• Previous working experience as an Office Assistant
• One year of customer service experience

Additional eligibility requirements

• Excellent organizational and time management skills
• Multi-tasking aptitude
• Lifts, carries, and pushes equipment, or supplies exceeding 25lbs.
• Must be free of limitations with legible handwriting for record keeping.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the Team Member for this job. Duties, responsibilities and activities may change at any time with or without notice.

EEO statement

Daily Living Centers (DLC) is a 501(c)(3) nonprofit organization. DLC is committed to providing an environment that is free from discrimination for all those who participate. All those involved with the DLC will have equal opportunities and will not be judged because of race, color, religion, creed, national origin, ancestry, disability, gender, sexual orientation, or age.

It is the policy of DLC to: Strictly follow personnel procedures that will ensure equal opportunity for all people without regard to race, color, religion, creed, national origin, gender, sexual orientation, age, ancestry, marital status, disability, veteran or draft status; make reasonable accommodations wherever necessary for all Team Members or applicants with disabilities, provided that the individual is otherwise qualified to safely perform the duties and assignments connected with the job and provided that any accommodations made do not require significant difficulty or expense.

Job Type: Full-time

Pay: From $16.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person